Lily Kong

• Certified STAAR Surgical Implantable Collamer Lens (ICL) Proctor.
• Product champion for STAAR Surgical ICL and Eyerising Repeated Low-Level Red Light (RLRL) Therapy.

• Onboarding Eyerising Repeated Low-Level Red Light (RLRL) Therapy in Malaysia.

• Organize practice development programs for eye clinics/hospitals.
• Organize events, talks and roundtable discussions with ophthalmologists.
• Provide the latest updates and product information on ICL and Eyerising RLRL Therapy to clinical staffs, ophthalmologists and sales team, including troubleshooting and on-site support if needed.
• Implement effective product tools and resources for clinical staff, ophthalmologists and sales team.
• Strategize and execute marketing activities with eye clinics/hospitals and sales team.
• Conduct product training for ophthalmologists, clinic staff and sales team.
• Collaborate with STAAR Surgical and Eyerising International for workshops, trainings, meetings, conferences and marketing activities.

• Promoting a range of ophthalmic products including IOLs, glaucoma products, cross-linking products and dry eye products.
• Participating in training sessions for new products and engaging in hands-on demonstrations.
• Attending sales activities including meetings, conferences, workshops and seminars.
• Delivering technical training and assistance to doctors and key personnel in hospitals and clinics.
• Proactively identifying business opportunities and developing strategic accounts, primarily focusing on Klang Valley and Sarawak.
• Driving revenue growth, expanding market share, and contributing to company profitability within assigned territories.
• Cultivating strong relationships with customers by offering after sales support, information and guidance.
• Working with the team to promote a collaborative environment and achieve our designated KPIs.

• Providing comprehensive eye examination and perform diagnostic tests to patients.
• Providing pre-op assessments and counseling for patients undergoing refractive surgeries such as LASIK, ICL or cataract surgery.
• Offering post-op care, including follow-up appointments and monitoring for any complications.
• Educate patients about various eye conditions, treatment options, and preventive measures to maintain eye health. This may involve discussing lifestyle changes, eye hygiene practices, and the importance of regular eye examinations.
• Work closely with ophthalmologists and other eye care professionals to provide integrated care for patients.
• Participate in roadshows and promotional events to raise awareness about refractive surgery options offered in centre.
• Engage with potential patients to provide information about the benefits of refractive surgery, and facilitate appointments for consultations.

• Conduct eye examinations and perform contact lens fittings for In-House Clinical Studies.
• Assist in marketing efforts, including participating in roadshows to promote contact lens awareness.
• Develop and implement sales strategies for new market entry and lead generation.
• Consistently follow up on sales inquiries, assisting with sales orders and shipping arrangements as needed.