Hi, I’m
Lilianne Yap
Beauty Therapist / MUA
Kota Kinabalu
Summary
A dynamic and multifaceted professional with a wealth of experience in the beauty, customer service, and digital marketing industries. Expertise lies in driving brand engagement and ensuring client satisfaction. Proven track record of developing compelling social media content that enhances visibility and promotes a wide range of beauty services. Strong skills in managing client relationships and inquiries across various platforms, consistently delivering professional and positive interactions. Creative makeup artist with a keen eye for detail, committed to continuous professional development and providing excellent service delivery.
Overview
7
years of professional experience
29
years of post-secondary education
6
Languages
Work History
MONA SKIN LASER & BEAUTY (K AVENUE) + MONA MEDISPA (CITYMALL)
MULTIFACETED PROFESSIONAL (RECEPTIONIST, BEAUTICIAN, MARKETING)
01.2024
Job overview
- Developed engaging social media content to promote products and services, increasing brand visibility and client engagement
- Provided a range of beauty services, including facials, laser treatments, and skincare consultations
- Managed client inquiries via phone, email, and social media, ensuring exceptional customer service and satisfaction
- Conducted follow-ups with clients to gather feedback and enhance service quality
- Scheduled and managed appointments efficiently to optimize client experience
- Maintained accurate client records, handling sensitive information with professionalism and confidentiality
Freelance
MAKE UP ARTIST
01.2023 - Current
Job overview
- Provided makeup services for bridal parties and other special occasions
- Applied corrective makeup to cover blemishes, discolorations, and other skin imperfections
- Utilized professional-grade cosmetics and tools to create high-quality, long-lasting makeup looks
- Developed innovative makeup looks that match the customer’s style and personality
BIGO LIVE PLATFORM
LIVE HOST
01.2021 - 01.2023
Job overview
- Created and hosted engaging live content, including gaming, paranormal discussions, digital art showcases, makeup tutorials, performances, and more
- Built and maintained a loyal audience through consistent streaming schedules and high-quality content delivery
KINAMAS AUTO
OFFICE CLERK
01.2018 - 01.2020
Job overview
- Ensured accurate filing and organization of documents in a timely manner
- Performed scanning, photocopying, and document archiving to maintain secure records
Education
1M Beauty & Spa Academy
Beautician Practical Advanced Course
03.2024 - 08.2024
GLORIA BEAUTY ACADEMY
SKM Level 1 & 2 Certification from Beauty Therapy
01.2021 - 01.2022
K:NECT Online Language ClassOnline
KOREAN LANGUAGE PROFICIENCY CERTIFICATION
04.2001 - 01.2022
SM ST. JOHN BEAUFORT
SPM from Science, Art, and English
01.2013 - 01.2017
University Overview
GPA: 3A
SUZIE MUSIC SCHOOLBeaufort, Sabah, Malaysia
Piano Level 4
01.2013 - 01.2016
University Overview
- Examined and was awarded by Australian Guild Music and Speech Examination Board
- GPA: Pass
Skills
Teamwork
Timeline
1M Beauty & Spa Academy
Beautician Practical Advanced Course
03.2024 - 08.2024
MULTIFACETED PROFESSIONAL (RECEPTIONIST, BEAUTICIAN, MARKETING)
MONA SKIN LASER & BEAUTY (K AVENUE) + MONA MEDISPA (CITYMALL)
01.2024
MAKE UP ARTIST
Freelance
01.2023 - Current
LIVE HOST
BIGO LIVE PLATFORM
01.2021 - 01.2023
GLORIA BEAUTY ACADEMY
SKM Level 1 & 2 Certification from Beauty Therapy
01.2021 - 01.2022
OFFICE CLERK
KINAMAS AUTO
01.2018 - 01.2020
SM ST. JOHN BEAUFORT
SPM from Science, Art, and English
01.2013 - 01.2017
SUZIE MUSIC SCHOOL
Piano Level 4
01.2013 - 01.2016
K:NECT Online Language Class
KOREAN LANGUAGE PROFICIENCY CERTIFICATION
04.2001 - 01.2022
Similar Profiles
Andrea ScafuriAndrea Scafuri
Permanent Makeup Artist at Mona Chibli Beauty BarPermanent Makeup Artist at Mona Chibli Beauty Bar
Briana AchilleBriana Achille
Office Manager at Mona & Bri's Beauty SalonOffice Manager at Mona & Bri's Beauty Salon
Michelle NguyenMichelle Nguyen
Beauty Salon Owner at Skin And Beauty AvenueBeauty Salon Owner at Skin And Beauty Avenue