Lih Sheng Sim

Pharmacist

Melaka

Summary

Dynamic Retail Pharmacist with extensive experience at Straits Pharmacy, excelling in medication management and patient education. Proven track record in streamlining operations and enhancing customer service, while mentoring new staff to uphold pharmacy standards. Committed to promoting safety through thorough prescription verification and fostering strong patient relationships. Anticipate to explore being a hospital pharmacist in Tan Tock Seng Hospital, Singapore.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Retail Pharmacist

Straits Pharmacy

07.2020 - Current

Being a rotational pharmacist which in-charge of 3 outlets, it is crucial to train staff by providing them proper guidance to leverage pharmacy's service and professionalism.
Educated patients on proper medication usage, side effects, and potential interactions, promoting safety and adherence.
Developed strong relationships with customers by addressing their concerns and providing personalized service.
Served as a mentor for new hires by sharing knowledge on best practices within retail pharmacy settings.
Streamlined pharmacy operations by implementing inventory management systems and reducing waste.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.

Education

Bachelor of Science - Pharmacy

University College Sedaya International (UCSI)

Cheras, Selangor, Malaysia

04.2016 - 04.2020

Skills

Medication management

Patient education

Inventory management

Prescription verification

Customer service

Software

Microsoft Words, Excel and Powerpoint

Interests

Weekly providing learning schedule to staff to enhance their knowledge regardless medication knowledge or marketing insights

Organise some community event at government sector to do health check-ups such as glucose test and body fat analysis to raise the awareness about the importance of having good health

Meet up with friends for basketball and badminton session during leisure time

Timeline