Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lihao Tam

Summary

Dynamic professional with a proven track record, excelling in inventory management and team leadership. Spearheaded a barcode scanning system that enhanced stockroom efficiency and fostered a culture of continuous improvement, driving employee engagement and retention. Adept in communication and data analysis, delivering actionable insights for operational success.

Overview

7
7
years of professional experience

Work History

STOCKROOM SUPERVISOR

GMG SPORTS NIKE
08.2022 - Current
  • Managed return-to-vendor processes, minimizing losses due to damaged or defective merchandise received from suppliers
  • Implemented barcode scanning system to improve tracking of items within the stockroom, increasing overall efficiency
  • Maximized storage space utilization by designing efficient shelving layouts that accommodated various product sizes and shapes without compromising accessibility or safety standards
  • Prepared detailed reports on stockroom operations, providing valuable insights on inventory trends, turnover rates, and potential areas for improvement

SILVER DIRECTOR

USANA HEALTH SCIENCE
08.2018 - 03.2022
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Education

Bachelor - Business Administration (Hons) Marketing

Southern Univeristy College
Johor
05.2022

Unified Examination Ceritificate (UEC) -

Foon Yew High School
Johor
11.2017

Skills

  • Inventory & Stockroom Management
  • Customer Service & Complaint Resolution
  • Retail Operations & Merchandising
  • Communication & Interpersonal Skills
  • Data Entry & Report Handling
  • Leadership & Team Collaboration

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Intermediate (B1)

Timeline

STOCKROOM SUPERVISOR

GMG SPORTS NIKE
08.2022 - Current

SILVER DIRECTOR

USANA HEALTH SCIENCE
08.2018 - 03.2022

Bachelor - Business Administration (Hons) Marketing

Southern Univeristy College

Unified Examination Ceritificate (UEC) -

Foon Yew High School

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Lihao Tam