Talented professional considered knowledgeable leader and dedicated problem solver. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Project, Process & System Manager
Preferred Logistics Solutions Sdn Bhd
Subang Jaya, Selangor, Malaysia
01.2021 - Current
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Optimized resource allocation by conducting regular capacity planning exercises, ensuring maximum utilization of available assets.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
Designed backup strategies which ensured minimal operational impact during disaster recovery scenarios.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
Developed new processes for increased production capacity and improved product quality.
Established effective communication among team members for enhanced collaboration and successful project completion.
Maintained up-to-date knowledge of industry trends and emerging technologies, applying insights to drive continuous improvement initiatives within organization.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Built strong relationships with internal stakeholders by consistently delivering high-quality service and support on system-related matters.
Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
Communicated with third party providers and business channel partners to maintain strong commercial alliances.
Responded to incidents quickly, troubleshot problems and corrected faults.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Enhanced system performance by implementing effective network configurations and server optimization.
Streamlined IT processes for increased efficiency and reduced downtime through comprehensive system monitoring.
Collaborated with cross-functional teams to design cohesive software systems, optimizing workflow and productivity.
Spearheaded development of cutting-edge infrastructure solutions that increased overall system capacity and reliability.
Project, Process & System Manager
Line Clear Express & Logistics Sdn Bhd
Shah Alam, Selangor, Malaysia
12.2014 - 12.2020
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Optimized resource allocation by conducting regular capacity planning exercises, ensuring maximum utilization of available assets.
Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.
Designed backup strategies which ensured minimal operational impact during disaster recovery scenarios.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
Developed new processes for increased production capacity and improved product quality.
Established effective communication among team members for enhanced collaboration and successful project completion.
Maintained up-to-date knowledge of industry trends and emerging technologies, applying insights to drive continuous improvement initiatives within organization.
Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Built strong relationships with internal stakeholders by consistently delivering high-quality service and support on system-related matters.
Managed systems infrastructure, overseeing logistical movement to maintain smooth operations and prevent equipment and skill deficits.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
Communicated with third party providers and business channel partners to maintain strong commercial alliances.
Responded to incidents quickly, troubleshot problems and corrected faults.
Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Enhanced system performance by implementing effective network configurations and server optimization.
Streamlined IT processes for increased efficiency and reduced downtime through comprehensive system monitoring.
Collaborated with cross-functional teams to design cohesive software systems, optimizing workflow and productivity.
Spearheaded development of cutting-edge infrastructure solutions that increased overall system capacity and reliability.
Managed successful migration of company data to new platform, ensuring seamless integration and minimal disruption.
Conducted thorough audits of existing systems, identifying areas for improvement and implementing strategic updates accordingly.
Led training sessions on new software applications, empowering employees to utilize technology effectively in their daily tasks.
Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Brand Development & Marketing Manager
GD Express Sdn Bhd
Petaling Jaya, Selangor, Malaysia
06.2006 - 12.2014
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through creation of engaging promotional materials and targeted advertising strategies.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Developed creative briefs for designers, ensuring alignment with overall marketing objectives and brand guidelines.
Managed budget allocation and resource utilization to maximize marketing ROI.
Conducted thorough competitor analysis to stay ahead of industry trends and maintain competitive edge in market space.
Spearheaded product launches, collaborating with product development teams to create comprehensive go-to-market strategies that drive sales growth.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group
Engineering Operations Process and System Manager at John Deere Product Engineering CenterEngineering Operations Process and System Manager at John Deere Product Engineering Center
<ul><li>Profile: Record to Reporting (R2R)</li><li>Performing financial reporting and controlling for across all the entities (in Hyperion and Oracle = JD Edward).</li><li>Performing End to End P&L finalization (Review of accruals, Negative Cash Accrual, prepaid amortization schedule, FX Adjustments, creation, deletion and capitalization of fixed assets, posting of depreciation etc.) & taking calls with Controllers during Months end for further review of P&L.</li><li>Banking process includes positive pay exceptions, stop payment, voiding checks with AP team. Checks movement to unclaimed property. Payment proof, remittance details.</li><li>IFRS lease computation complying with IFRS 16 in CoStar – Real Estate Manager system (this is only for lease).</li><li>Preparation of webforms and variance analysis report and sharing with stakeholders with detailed information.</li><li>Performing Balance sheet reconciliation with adherence of policy and clearance of open items along with relevant details of lines which is overaged however will be staying for long time (i.e.- Bonus and dividends, Common Stocks, Security Deposits).</li><li>Facilitating team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem-solving recommendations, and recommendations of standardizing team operations.</li><li>Cross train resources in order to have backup of each other to help team synergy helping team members to take leaves when required without bothering of work/process deliverables.</li><li>Conduct weekly, biweekly and monthly meetings with stake holders as per their agreement.</li><li>Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.</li><li>Working knowledge of ERP systems People Soft, ART (Reconciliation software of Oracle), JD Edward, Teradata, Cetova, Hyperion (HFM), Cadency, Blackline, SAP, NetSuite, Workday Adaptive, Coupa, Tableau, CoStar, Alteryx.</li><li>PROCESS IMPROVEMENTS</li><li>Given 12 lean ideas in area of Month End Close journals, Balance Sheet Reconciliations, and Bank Reconciliations.</li><li>Part of a green belt project on quality of reconciliations and BOT implementation (work in progress) – controllership impact</li><li>Bring automation & Marco enabling dash board MIS reporting for monthly SLA, KPI, IC balances, Cash forecasting etc.</li></ul> at Genpact India Pvt. Ltd<ul><li>Profile: Record to Reporting (R2R)</li><li>Performing financial reporting and controlling for across all the entities (in Hyperion and Oracle = JD Edward).</li><li>Performing End to End P&L finalization (Review of accruals, Negative Cash Accrual, prepaid amortization schedule, FX Adjustments, creation, deletion and capitalization of fixed assets, posting of depreciation etc.) & taking calls with Controllers during Months end for further review of P&L.</li><li>Banking process includes positive pay exceptions, stop payment, voiding checks with AP team. Checks movement to unclaimed property. Payment proof, remittance details.</li><li>IFRS lease computation complying with IFRS 16 in CoStar – Real Estate Manager system (this is only for lease).</li><li>Preparation of webforms and variance analysis report and sharing with stakeholders with detailed information.</li><li>Performing Balance sheet reconciliation with adherence of policy and clearance of open items along with relevant details of lines which is overaged however will be staying for long time (i.e.- Bonus and dividends, Common Stocks, Security Deposits).</li><li>Facilitating team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem-solving recommendations, and recommendations of standardizing team operations.</li><li>Cross train resources in order to have backup of each other to help team synergy helping team members to take leaves when required without bothering of work/process deliverables.</li><li>Conduct weekly, biweekly and monthly meetings with stake holders as per their agreement.</li><li>Create opportunities for team members to provide input on procedures/processes and share their expertise with other team members.</li><li>Working knowledge of ERP systems People Soft, ART (Reconciliation software of Oracle), JD Edward, Teradata, Cetova, Hyperion (HFM), Cadency, Blackline, SAP, NetSuite, Workday Adaptive, Coupa, Tableau, CoStar, Alteryx.</li><li>PROCESS IMPROVEMENTS</li><li>Given 12 lean ideas in area of Month End Close journals, Balance Sheet Reconciliations, and Bank Reconciliations.</li><li>Part of a green belt project on quality of reconciliations and BOT implementation (work in progress) – controllership impact</li><li>Bring automation & Marco enabling dash board MIS reporting for monthly SLA, KPI, IC balances, Cash forecasting etc.</li></ul> at Genpact India Pvt. Ltd