Summary
Overview
Work History
Education
Skills
Technical Skills
Soft Skills
Languages
References
Timeline
Generic
LIENA AMIERA BINTI SHAHARIN

LIENA AMIERA BINTI SHAHARIN

Customer Service
Taman Mas Sepang,Puchong

Summary

Hardworking customer service representative assessed charges for services requested or collected deposits and payments. Contacted customers regarding status updates or adjustments. Trained customers on new policies or procedures and responded to emails or messages in timely manner.

Overview

1
1
year of professional experience

Work History

Life Insurance Agent

AIA Berhad
02.2024 - Current

    • Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.

Internship Student

DSME Engineering Sdn Bhd
08.2023 - 02.2024
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Doing Human Resources works
  • Sorted and organized files, spreadsheets, and reports.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

Diploma - Industrial And Product Design

Pusat Latihan Teknologi Tinggi (ADTEC)
Jerantut
04.2001 -

Smk Inderapura
Jerantut, Pahang, Malaysia
2019

Skills

Dean List for 3 Semester Final Year Project(FYP)Manufacturing Data And Reporting Course (MDR) 2023College Appreciation Night Committe Member,2022 and 2023Entrepreneurship Course, 2022Dean List for 3 Semester

undefined

Technical Skills

  • Microsoft Word, Microsoft Excel , Microsoft Powerpoint
  • Basic in Software Adobe Photoshop, Illustration
  • Basic in Software 2D/3D Inventor ,Solidwork and AutoCad
  • Basic In Pneumatic Automation

Soft Skills

  • Punctual and good at time management
  • Passionate in acquiring knowledge
  • Competency to handle internal and external problem
  • Able to work comfortably in a fast-paced environment

Languages

Malay
Native language
English
Intermediate
B1

References

Mdm. Putri Rohaizah

Email: putrirohaizah@gmail.com

Contact Number: +60125090397


Timeline

Life Insurance Agent

AIA Berhad
02.2024 - Current

Internship Student

DSME Engineering Sdn Bhd
08.2023 - 02.2024

Diploma - Industrial And Product Design

Pusat Latihan Teknologi Tinggi (ADTEC)
04.2001 -

Smk Inderapura
LIENA AMIERA BINTI SHAHARINCustomer Service