LIENA AMIERA BINTI SHAHARIN
Customer Service
Taman Mas Sepang,Puchong
Summary
Hardworking customer service representative assessed charges for services requested or collected deposits and payments. Contacted customers regarding status updates or adjustments. Trained customers on new policies or procedures and responded to emails or messages in timely manner.
Overview
1
1
year of professional experience
Work History
Life Insurance Agent
AIA Berhad
02.2024 - Current
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
Internship Student
DSME Engineering Sdn Bhd
08.2023 - 02.2024
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Doing Human Resources works
- Sorted and organized files, spreadsheets, and reports.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Diploma - Industrial And Product Design
Pusat Latihan Teknologi Tinggi (ADTEC)
Jerantut 04.2001 -
Smk Inderapura
Jerantut, Pahang, Malaysia2019
Skills
Dean List for 3 Semester Final Year Project(FYP)Manufacturing Data And Reporting Course (MDR) 2023College Appreciation Night Committe Member,2022 and 2023Entrepreneurship Course, 2022Dean List for 3 Semester
undefinedTechnical Skills
- Microsoft Word, Microsoft Excel , Microsoft Powerpoint
- Basic in Software Adobe Photoshop, Illustration
- Basic in Software 2D/3D Inventor ,Solidwork and AutoCad
- Basic In Pneumatic Automation
Soft Skills
- Punctual and good at time management
- Passionate in acquiring knowledge
- Competency to handle internal and external problem
- Able to work comfortably in a fast-paced environment
Languages
Malay
Native language
English
Intermediate
B1
References
Mdm. Putri Rohaizah
Email: putrirohaizah@gmail.com
Contact Number: +60125090397
Timeline
Life Insurance Agent
AIA Berhad
02.2024 - Current
Internship Student
DSME Engineering Sdn Bhd
08.2023 - 02.2024
Diploma - Industrial And Product Design
Pusat Latihan Teknologi Tinggi (ADTEC)
04.2001 -
Smk Inderapura
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