Liana Shariffudin
Part Time Barista / Freelancer / Event Organiser
Petaling Jaya, Selangor
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Event Organiser position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista /Front of House Employee
Whatever Works Coffee, Pucks And Friends
09.2023 - Current
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Freelance Graphic Designer
Whatever Works Coffee
08.2023 - Current
- Crafted attention-grabbing promotional materials for events and product launches, driving consumer interest and attendance numbers.
- Ensured client satisfaction through open communication channels and regular progress updates, fostering long-lasting professional relationships.
- Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
- Strengthened company reputations through carefully curated visual content that adhered to established brand guidelines across all platforms.
- Designed visually appealing presentations for corporate clients, improving audience engagement during meetings.
- Streamlined design processes by implementing efficient project management tools, reducing time spent on administrative tasks.
- Developed eye-catching marketing materials for various clients, increasing brand recognition and sales.
Founder of Iheartpitstop
Iheartpitstop
03.2023 - Current
- Developed strong partnerships with key industry musicians and artists, contributing to an increased market presence.
- Managed risk effectively by implementing comprehensive policies and procedures to mitigate potential threats to the business.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Social Media Manager
Resonance
04.2023 - 02.2024
- Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
- Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
Front of House Employee
ZHUFU
12.2022 - 06.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Collaborated with event planners to execute private functions smoothly, leading to repeat business opportunities.
Front of House Employee
INI / ITU
12.2021 - 03.2022
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Thrift Store Clerk
DeannaDeanni
09.2021 - 12.2021
- Streamlined inventory management processes by conducting regular audits and updating records accordingly.
- Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Aided in loss prevention efforts through vigilant monitoring of suspicious activity and adherence to security protocols.
- Managed volunteer schedules and responsibilities effectively, optimizing workforce productivity during peak hours.
Social Media Manager Intern
Safehouse
08.2021 - 10.2021
- Boosted online presence with timely responses to customer inquiries and proactive management of user-generated content.
- Enhanced audience engagement through the creation of visually appealing and relevant content.
- Established strong professional relationships with influencers, fostering partnerships for future collaborations.
- Improved overall brand sentiment through active monitoring of comments, messages and reviews from followers.
Education
Foundation in Design - Design
Taylors University Lakeside Campus
Subang Jaya 04.2001 -
High School Diploma -
SMK Taman Megah
Petaling Jaya, Selangor 04.2001 -
Skills
Coffee expertise
Opening and closing duties
Retail Management
Fluent in English
Friendly and outgoing
Excellent memory
Active listener
Graphic Design
Team Leadership
Task Prioritization
Self Motivation
Time Management
Timeline
Barista /Front of House Employee
Whatever Works Coffee, Pucks And Friends
09.2023 - Current
Freelance Graphic Designer
Whatever Works Coffee
08.2023 - Current
Social Media Manager
Resonance
04.2023 - 02.2024
Founder of Iheartpitstop
Iheartpitstop
03.2023 - Current
Front of House Employee
ZHUFU
12.2022 - 06.2023
Front of House Employee
INI / ITU
12.2021 - 03.2022
Thrift Store Clerk
DeannaDeanni
09.2021 - 12.2021
Social Media Manager Intern
Safehouse
08.2021 - 10.2021
Foundation in Design - Design
Taylors University Lakeside Campus
04.2001 -
High School Diploma -
SMK Taman Megah
04.2001 -