Liana Shariffudin
Part Time Barista / Freelancer / Event Organiser
Petaling Jaya, Selangor
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Event Organiser position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista /Front of House Employee
Whatever Works Coffee, Pucks And Friends
09.2023 - Current
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Freelance Graphic Designer
Whatever Works Coffee
08.2023 - Current
- Crafted attention-grabbing promotional materials for events and product launches, driving consumer interest and attendance numbers.
- Ensured client satisfaction through open communication channels and regular progress updates, fostering long-lasting professional relationships.
- Managed multiple projects simultaneously while maintaining strict adherence to client specifications and industry standards.
- Strengthened company reputations through carefully curated visual content that adhered to established brand guidelines across all platforms.
- Designed visually appealing presentations for corporate clients, improving audience engagement during meetings.
- Streamlined design processes by implementing efficient project management tools, reducing time spent on administrative tasks.
- Developed eye-catching marketing materials for various clients, increasing brand recognition and sales.
Founder of Iheartpitstop
Iheartpitstop
03.2023 - Current
- Developed strong partnerships with key industry musicians and artists, contributing to an increased market presence.
- Managed risk effectively by implementing comprehensive policies and procedures to mitigate potential threats to the business.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
Social Media Manager
Resonance
04.2023 - 02.2024
- Collaborated with cross-functional teams on integrated marketing initiatives, resulting in increased online presence.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
- Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
Front of House Employee
ZHUFU
12.2022 - 06.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Collaborated with event planners to execute private functions smoothly, leading to repeat business opportunities.
Front of House Employee
INI / ITU
12.2021 - 03.2022
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Thrift Store Clerk
DeannaDeanni
09.2021 - 12.2021
- Streamlined inventory management processes by conducting regular audits and updating records accordingly.
- Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Aided in loss prevention efforts through vigilant monitoring of suspicious activity and adherence to security protocols.
- Managed volunteer schedules and responsibilities effectively, optimizing workforce productivity during peak hours.
Social Media Manager Intern
Safehouse
08.2021 - 10.2021
- Boosted online presence with timely responses to customer inquiries and proactive management of user-generated content.
- Enhanced audience engagement through the creation of visually appealing and relevant content.
- Established strong professional relationships with influencers, fostering partnerships for future collaborations.
- Improved overall brand sentiment through active monitoring of comments, messages and reviews from followers.
Education
Foundation in Design - Design
Taylors University Lakeside Campus
Subang Jaya 04.2001 -
High School Diploma -
SMK Taman Megah
Petaling Jaya, Selangor 04.2001 -
Skills
Coffee expertise
undefinedTimeline
Barista /Front of House Employee
Whatever Works Coffee, Pucks And Friends
09.2023 - Current
Freelance Graphic Designer
Whatever Works Coffee
08.2023 - Current
Social Media Manager
Resonance
04.2023 - 02.2024
Founder of Iheartpitstop
Iheartpitstop
03.2023 - Current
Front of House Employee
ZHUFU
12.2022 - 06.2023
Front of House Employee
INI / ITU
12.2021 - 03.2022
Thrift Store Clerk
DeannaDeanni
09.2021 - 12.2021
Social Media Manager Intern
Safehouse
08.2021 - 10.2021
Foundation in Design - Design
Taylors University Lakeside Campus
04.2001 -
High School Diploma -
SMK Taman Megah
04.2001 -
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