Lew Yen Wei
George Town
Summary
Food and beverage professional with focus on delivering quality customer service and maintaining high standards in food handling and presentation. Capable of managing customer orders, coordinating with kitchen staff, and ensuring clean and welcoming dining environment. Strong team player with knack for multitasking in fast-paced settings. Dedicated Food and Beverage Server with strengths in customer service and team collaboration. Delivers timely and friendly service, enhancing customer satisfaction and maintaining high service standards. Manages cash handling with accuracy, ensuring financial accountability and trust.
Overview
5
5
years of professional experience
Work History
Food and Beverage Server
Haku Express
Lot No.8-1-26 & 27, 48 & 49 Sunshine Mall @Sunshine Central, Jalan Thean Teik, Malaysia
2025.09 - 2025.12
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Operated POS register to input orders and process customer payments.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Managed closing duties, including restocking items and reconciliation of cash drawer.
- Balanced daily cash takings and receipts, ensuring financial accuracy and accountability at the end of each shift.
- Documented customer orders, calculated bills and processed payments.
Food and Beverage Server
Jade palace Restaurants
Unit 2.02 Level 2, ISLAND88 10470 Tanjong Tokong Pulau Pinang, Malaysia
2021.03 - 2025.08
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained safe hygiene and food handling standards for full compliance.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Education
UPSR
Sekolah Jenis Kebangsaan (C) Kong Min Cawangan
611-C, Jalan Balik Pulau, 11500, Ayer Itam2013-01
Skills
- Customer service
- Food safety compliance
- Team collaboration
- Time management
- Cash handling
- Menu knowledge
- Hospitality mindset
- Table service
Languages
English
Beginner
A1
Chinese (Mandarin)
Upper Intermediate
B2
Interests
- Badminton
- Ping Pong
Timeline
Food and Beverage Server
Haku Express
2025.09 - 2025.12
Food and Beverage Server
Jade palace Restaurants
2021.03 - 2025.08
UPSR
Sekolah Jenis Kebangsaan (C) Kong Min Cawangan