Lew Soon Yang
Sungai Buloh
Summary
Results-driven Data Science graduate with strong coding, problem-solving, and AWS infrastructure expertise. Proven experience in e-commerce and data management, with a focus on optimizing online order processes, enhancing system efficiency, and ensuring exceptional customer satisfaction. Additionally, a skilled Cyber Security Analyst specializing in email security operations, phishing investigations, and incident response, utilizing tools such as Microsoft Defender and Cisco security solutions to effectively detect and mitigate cyber threats. Seeking a dynamic role that leverages technical acumen and analytical capabilities to drive impactful results.
Overview
9
9
years of professional experience
2
2
Certifications
1
1
Language
Work History
Security Analyst
Email Security Analyst
Bukit Jalil, Kuala Lumpur
03.2025 - Current
- Monitor, investigate, and respond to email-based cyber threats, including phishing, spoofing, and malicious attachments.
- Manage security incident tickets using ServiceNow, ensuring proper documentation, tracking, and SLA compliance.
- Perform brand impersonation and phishing takedowns using Netcraft, mitigating risks from spoofed organizational websites and domains.
- Analyze risky user sign-ins and suspicious activities using Microsoft Defender, identifying potential account compromise.
- Conduct log analysis using Cisco security tools and Microsoft Defender to detect and block malicious or suspicious sender addresses.
- Block malicious Indicators of Compromise (IOCs), including MD5 and SHA-256 hash files and malicious URLs, via endpoint indicators.
- Use FireEye to contain and block malicious hash files, supporting incident response and threat containment.
- Collaborate with security teams to ensure timely threat mitigation and adherence to cybersecurity SOPs.
Internship
Asia Healthcare Sdn Bhd
Sungai Buloh
11.2022 - 05.2023
- Oversaw the processing of over 100 online orders each week, ensuring high customer satisfaction.
- Developed and implemented a new inventory tracking system that reduced discrepancies by 20%.
- Streamlined order processing, decreasing average handling time by 15%.
- Contributed to the improvement of the MES (Manufacturing Execution System), enhancing, efficiency and accuracy.
- Gained practical knowledge in data management and analysis, contributing to the team's success.
Internship
Blue Ocean Sdn Bhd
02.2020 - 05.2020
- Experienced software engineering environment.
- Learned how to express own opinions effectively.
- Participated in developing a web application using Angular and Django, contributing to a 10% increase in user engagement.
- Collaborated with a team to improve the application’s performance, reducing load times by 30%.
Balistar, Service Crew
Donutes Kota Damansara
05.2017 - 04.2018
- Received formal training in health and safety, manual handling, and fire awareness.
- Efficiently prepared and served over 200 food orders daily, maintaining excellent customer service standards.
- Trained new employees, leading to a 25% reduction in onboarding time.
Education
Bachelor of Computer Science - Data Science
Tunku Abdul Rahman University College
05.2024
Diploma in Science - Internet Technology
Tunku Abdul Rahman University College
05.2020
Skills
Email Security Analysis, Incident Response, Phishing & Spoofing Detection, Brand Impersonation Takedown, Log Analysis & Threat Investigation, IOC Management (Hash, URL, Sender Address)
Certification
AWS Academy Cloud Architecting AWS Sep 2023
Timeline
Security Analyst
Email Security Analyst
03.2025 - Current
Internship
Asia Healthcare Sdn Bhd
11.2022 - 05.2023
Internship
Blue Ocean Sdn Bhd
02.2020 - 05.2020
Balistar, Service Crew
Donutes Kota Damansara
05.2017 - 04.2018
Diploma in Science - Internet Technology
Tunku Abdul Rahman University College
Bachelor of Computer Science - Data Science
Tunku Abdul Rahman University College
Security Tools
- ServiceNow
- Microsoft Defender
- Cisco Security Tools
- FireEye
- Netcraft
- Python, SQL
- AWS Infrastructure Fundamentals
- Networking & Security Fundamentals