Results-oriented professional with 15 years in sales and account management within the technology sector. Expertise in strategic planning and financial management drives effective collaboration and surpasses objectives. Proven ability to deliver impactful outcomes through process optimization. Seeking Account Manager or Sales role in a forward-thinking organization focused on growth.
Overview
4
4
Languages
16
16
years of professional experience
Work History
Senior Business Manager
Dataxet Malaysia
07.2025 - Current
Successfully closed a RM200k 12 months contract with MDEC contributing to company targets and expanding Dataxet’s footprint within the government/tech ecosystem.
Managed and grew a pipeline of clients across corporate, government, and agency sectors through strategic outreach and relationship building, resulting in increased client engagement.
Manage and grow a pipeline of clients across corporate, government, and agency sectors through strategic outreach, relationship building, and consultative selling.
Lead presentations showcasing Dataxet’s media intelligence capabilities, platform features, and value propositions to C-level and senior stakeholders.
Monitored market trends, competitor offerings, and industry developments to identify new business opportunities and enhance competitive positioning.
Monitor market trends, competitor offerings, and industry developments to identify new business opportunities and strengthen positioning.
Developed and implemented strategic initiatives that aligned with organizational goals and industry standards, contributing to overall business growth.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Senior Business Development
Shopee Mobile Malaysia Sdn Bhd
11.2021 - 07.2025
Acquired new merchants while nurturing relationships to consistently meet monthly sales targets for two years.
Secured Major Brand Partnerships: Successfully brought high-profile brands like Burger King, KFC, and Pizza Hut on board, significantly boosting the platform's appeal and market share.
Transitioned to strategic partnerships, engaging large-scale brands like Etika Sdn Bhd, Power Root, and F&N to drive in-platform promotions and enhance market reach.
Executed promotional campaigns with partnered brands, including free samplings and advertising initiatives on ShopeeFood platform, enhancing brand visibility and customer engagement.
Partnership Development: In the third year, transitioned to a focus on strategic partnerships, engaging large-scale brands like Etika Sdn Bhd (Tropicana Twister, Calpis, Lipton), Power Root, F&N, Sangla Food, and Chek Hup.
Campaign Management: Worked with partnered brands to execute promotional campaigns, including free samplings and advertising initiatives on the ShopeeFood platform to increase visibility and drive customer engagement.
Exceeded Sales Targets: Consistently hit monthly acquisition targets for two consecutive years, contributing directly to ShopeeFood's merchant growth.
Achievements:
Account Manager
Techlab Security Sdn Bhd
09.2018 - 10.2021
Managed assigned accounts, identifying new business opportunities and maximizing deals in security market.
Forecasted sales accurately and maintained visibility into sales activities, managing pipeline from lead generation to closure.
Executed strategic plans to achieve KPI goals and sales targets consistently.
Analyzed market strategies and evaluated risks to support informed decision-making for business deals.
Achieved RM2 million in sales for 2019, surpassing set KPI targets.
Managed and executed complex projects, closing large accounts valued at RM700k.
Successfully met customer expectations, working closely with pre-sales teams for the timely delivery of projects.
Collaborated with pre-sales teams to ensure timely project delivery, meeting customer expectations.
Achievements:
Account Executive
iPay88 Sdn Bhd
03.2017 - 09.2018
Identified client needs for payment gateway solutions and collaborated to align services with their business goals.
Conducted daily calls to exceed KPIs, enhancing client engagement and satisfaction.
Developed and executed strategic plans to meet and exceed KPI targets.
Maintained comprehensive knowledge of financial rates and bank terms to effectively support payment gateway services.
Maintained a solid understanding of financial rates, bank terms, and conditions relevant to payment gateway services.
Collaborated with legal, customer service, and backend teams to process client requests and ensure smooth service delivery.
Business Development Manager
KFit Sdn Bhd / FAVE
04.2016 - 03.2017
Developed and managed assigned accounts, identifying new business opportunities to maximize sales pipeline within designated territory.
Pursued and secured new accounts, creating consistent flow of leads and sales opportunities.
Provided accurate sales forecasts and maintained visibility into sales activities, managing pipeline from lead generation to deal closure.
Developed and executed plans to meet KPIs and achieve sales targets.
Collaborated with the backend team to ensure client information was accurately processed and business operations ran smoothly on the platform.
Achievements:
Consistently met a KPI of 7 signed agreements per week for 3 consecutive months, demonstrating strong sales execution and performance.
Account Manager
YTL Communications Sdn Bhd
10.2010 - 04.2016
Developed and managed accounts while identifying new business opportunities in telecommunications sector, resulting in increased client engagement.
Built and maintained strong relationships with clients, maximizing business potential and fostering long-term growth.
Provided sales forecasts and managed sales pipeline from lead generation to closing, ensuring alignment with sales targets.
Developed and executed strategic plans to meet KPIs and sales targets.
Conducted market analysis and evaluated potential business opportunities, assessing risks and financial data for strategic decision-making.
Collaborated with distributors and partners to leverage their capabilities in driving sales opportunities.
Built a robust dealer network spanning from Kuala Selangor to Sabak Bernam, expanding market reach and ensuring consistent sales growth.
Education
Foundation in Business -
Taylors Business School
Kuala Lumpur
07-2018
Bachelor Of Management (Marketing) Hons - Business Management
University of South Australia
Kuala Lumpur
07-2011
Skills
Business strategy
Market analysis
Lead generation
Business process improvement
Regulatory compliance
Stakeholder engagement
Talent management
Microsoft Office
Relationship Building
Executive Competencies
Effective Communications
Collaboration Problem Solving
Client Outreach
Team Player
Strategic Thinking and Planning
Relationship Building and Client Management
Result Orientation
Adaptability and Problem-Solving
Timeline
Senior Business Manager
Dataxet Malaysia
07.2025 - Current
Senior Business Development
Shopee Mobile Malaysia Sdn Bhd
11.2021 - 07.2025
Account Manager
Techlab Security Sdn Bhd
09.2018 - 10.2021
Account Executive
iPay88 Sdn Bhd
03.2017 - 09.2018
Business Development Manager
KFit Sdn Bhd / FAVE
04.2016 - 03.2017
Account Manager
YTL Communications Sdn Bhd
10.2010 - 04.2016
Foundation in Business -
Taylors Business School
Bachelor Of Management (Marketing) Hons - Business Management
Senior Practice Manager – Consulting Services & Business Transformation, Europe at Citrix Systems / Cloud Software GroupSenior Practice Manager – Consulting Services & Business Transformation, Europe at Citrix Systems / Cloud Software Group