DYLAN LEOW
Forex Backend Support Officer
Kuala Lumpur
Summary
Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining [Type] processes for optimized support and [Type] work.
Overview
9
9
years of professional experience
4
4
Languages
Work History
R&D Engineer
Eightynine Machanical Sdn Bhd
03.2015 - 08.2017
- Trained junior engineers in advanced techniques and methodologies, fostering a culture of knowledge sharing within the team.
- Evaluated the performance of R&D team members through regular performance appraisals, providing constructive feedback for continuous improvement.
- Collaborated with cross-functional teams to streamline the design and manufacturing process, resulting in faster timetomarket.
- Secured intellectual property rights by drafting and filing patent applications to protect proprietary technologies.
Draft and Design Engineer
SRS Power Engineering Sdn Bhd
02.2018 - 08.2018
- Mentored junior engineers, sharing expertise in drafting techniques, software applications, and problem-solving strategies.
- Maximized resource utilization during project planning phases with efficient scheduling, accurate estimation of material needs, and identification of potential bottlenecks.
- Cultivated strong relationships with vendors and suppliers, ensuring timely delivery of materials and services essential for project success.
- Ensured compliance with industry standards and regulations by diligently updating knowledge on codes, specifications, and guidelines.
Trade Forex Sales Manager
FXBTG Financial Limited
04.2019 - 02.2020
- Participated in continuous professional development programs to stay updated on industry advancements, enhancing job performance further.
- Increased client satisfaction by providing personalized Forex trading strategies and market insights.
- Collaborated with the marketing team to create promotional materials that effectively communicated product offerings and benefits.
- Delivered informative presentations at trade shows, conferences, and webinars to engage potential clients.
Property Consultant
OTG Property Consultant
06.2020 - 07.2022
- Provided comprehensive after-sales support services including maintenance coordination and tenant relations leading to increased customer loyalty and repeat business.
- Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
- Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
- Managed property listings, ensuring accurate and up-to-date information for potential buyers.
Forex Business Development Manager
PU Prime
03.2022 - 10.2022
- Achieved higher proceed rates in client identity POI and POA verification as quickly as possible.
- Educated clients on Forex trading best practices to empower informed decision-making processes.
- Provided support during internal audits, demonstrating strong adherence to company policies and regulations.
Forex Officer
Dutch Prime
10.2022 - 12.2022
- Provided support during internal audits, demonstrating strong adherence to company policies and regulations.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Back Office Manager
CPT Markets
01.2023 - Current
- Enhanced team productivity by developing and delivering comprehensive training programs for new hires and existing staff members.
- Managed accounts deposit/withdrawal functions with accuracy, ensuring timely processing of invoices and payments to maintain healthy cash flow levels.
- Maintained high levels of data security with the implementation of strict access controls, encryption protocols, and ongoing employee training on cybersecurity best practices.
Education
High School Diploma -
Feng Chia Taiwan University
Taichung, Taiwan 04.2001 -
Skills
Process Management
Workflow Optimization
Document Control
Continuing education
Technical Analysis
Timeline
Back Office Manager
CPT Markets
01.2023 - Current
Forex Officer
Dutch Prime
10.2022 - 12.2022
Forex Business Development Manager
PU Prime
03.2022 - 10.2022
Property Consultant
OTG Property Consultant
06.2020 - 07.2022
Trade Forex Sales Manager
FXBTG Financial Limited
04.2019 - 02.2020
Draft and Design Engineer
SRS Power Engineering Sdn Bhd
02.2018 - 08.2018
R&D Engineer
Eightynine Machanical Sdn Bhd
03.2015 - 08.2017
High School Diploma -
Feng Chia Taiwan University
04.2001 -