LEONG THONG ZHEN

- Starting as an Operation Admin Head at 2022

- Promoted to Assistant Manager, Sales in 2023

- Assistant Manager at KUANTAN branch since 2023 until now

Duty and Responsibilities (Operation Admin Head)

- Managing the daily activities of operation office, admin & logistic team

- Follow-up documentation booking received and filter customer profile base

- Analyze field reports and prepare sales document

- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles

- Coordinated with logistics vendors to ensure timely delivery of cars and resolve any supply chain issues.

- Assist in the merchandising and inventory management of the store

- Follow-up closely with bankers on loan processing until disbursement

- Maintained a clean, safe, and organize store environment to enhance the customer experience

Duty and Responsibilities (Assistant Manager, Sales)

- Managing the daily activities of showroom and sales team

- Value used car and give valuation

- Supervise sales operation of sales team

- Follow-up leads and samples provided by sales team

- Supervisor and oversee maintenance of customer databases

- Supervise field marketing and sale force

- Analyze field reports and prepare sales documents

- Handling customer feedback and complain

- Follow-up closely with bankers from loan processing until approval stage

- Coordinated with logistics vendors movement to ensure timely delivery of cars and resolve any supply chain issues.

- Greeted customers and helped with product questions, selections, and purchases

- Increased sales by offering advice on purchases and promoting additional products

- Fill ophthalmic lens eyeglass prescription taking inti account the lens and frame options of each prescription, including but not limited to the following : Recommend specific lens types, materials and coatings to suit customers needs

- Utilize optical prescription in conjunction with the customers visual and fashion requirements

- Assist in the merchandising and inventory management of the store

- Maintained clean, organized store environment for an inviting shopping experience for customers