Leong Mei Ting
Kota Kinabalu,Sabah
Summary
Highly efficient store supervisor with experience overseeing daily operations, setting pricing, maintaining inventory, managing staff and dealing with customer complaints. Good maths and communication skills with a passion for excellence and customer service.
Overview
9
9
years of professional experience
Work History
Retail Store Supervisor
GMG Malaysia Sdn Bhd
Kota Kinabalu,Sabah, Malaysia
09.2017 - Current
- Supervised and motivated team members, achieving daily and monthly sales targets.
- Ensured smooth daily store operations and customer service excellence.
- Trained and coached staff, enhancing overall team productivity.
- Managed employee schedules, attendance, and shift coverage.
- Handled customer inquiries and resolved complaints professionally.
- Monitored inventory levels and coordinated stock replenishment.
- Reduced stock loss through effective inventory control procedures.
- Maintained visual merchandising standards and store presentation.
- Processed cash transactions and ensured accurate cash reconciliation.
- Prepared daily sales reports and communicated insights to management for strategic decision-making.
Education
Pre-University - STPM -Arts Stream
SM La Salle
Sabah,Malaysia01-2014
Skills
- Sales
- Inventory management
- Stock replenishment
- Sales monitoring
- KPI tracking
- Cash handling accuracy
- Customer service excellence
- Customer assistance
- Customer feedback analysis
- Stock counting
- Staff supervision
- Team Leadership
- Team motivation
- Effective communication
- Active listening
- Patience and composure
- Positive attitude
- Positive attitude
Languages
English
Intermediate
B1
Chinese (Mandarin)
Upper Intermediate
B2
Malay
Advanced
C1
References
- Nurfadzilah Binti Ibnuh
Assist Store Manager
GMG Malaysia Sdn Bhd
Contact : 012-8411900
Email : nurfadzilah.ibnuh@gmg.com
Timeline
Retail Store Supervisor
GMG Malaysia Sdn Bhd
09.2017 - Current
Pre-University - STPM -Arts Stream
SM La Salle