Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits.
Overview
6
6
years of professional experience
Work History
STORE SUPERVISOR
MINISO WINKY (M) SDN BHD
04.2024 - 01.2025
Answered product questions and assisted customers in selection and checkout.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Answered questions about store policies and addressed customer concerns.
Conducted inventory analysis to determine optimal stock levels.
CASHIER
HOMAS
08.2020 - 12.2020
Addressed customer needs and made product recommendations to increase sales.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
BARISTA
HEUK HWA DANG SS15
07.2019 - 10.2019
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Controlled line and crowd with quick, efficient service.
Operated espresso machines and commercial coffee brewers to create beverages.