LEONARD CHAN
Ampang, Selangor,10
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits.
Overview
6
6
years of professional experience
Work History
STORE SUPERVISOR
MINISO WINKY (M) SDN BHD
04.2024 - 01.2025
- Answered product questions and assisted customers in selection and checkout.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered questions about store policies and addressed customer concerns.
- Conducted inventory analysis to determine optimal stock levels.
CASHIER
HOMAS
08.2020 - 12.2020
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
BARISTA
HEUK HWA DANG SS15
07.2019 - 10.2019
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
PENN FOSTER HIGH SCHOOL
Skills
- Customer loyalty and retention
- Sales floor oversight
- Store opening and closing
- Inventory management
Languages
ENGLISH
MALAY
CHINESE
Timeline
STORE SUPERVISOR
MINISO WINKY (M) SDN BHD
04.2024 - 01.2025
CASHIER
HOMAS
08.2020 - 12.2020
BARISTA
HEUK HWA DANG SS15
07.2019 - 10.2019
High School Diploma -
PENN FOSTER HIGH SCHOOL
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