Leo Lee
People & Organizational Development Cum Digital Transformation
Cheras
Summary
- Resourceful Project Manager with more than 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
- Focused Organizational Development Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
- Experience Tech and Digital backgrounds equipped with detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Digital Transformation Project Manager
Heineken Marketing Berhad
Kuala Lumpur
04.2023 - Current
- Evaluated current processes to develop improvement plans.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Applied principles of change management, organizational design and business process improvement to stimulate customer interest and attract untapped demographics.
- Coached senior consultants and business analysts through varying details of operational functions, targeting deficiencies and replacing with industry best practices to encourage optimal growth.
- Digital Transformation and gap fulfillment of System Integrations
Senior Human Resources Manager - HRBP
Lugiami Entertainment ESports
Singapore
04.2022 - 12.2022
- Performed needs and cultural evaluations to strengthen improvements at all organizational levels.
- Devised and optimized human resources processes, practices and program initiatives.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Formulated and implemented training programs by applying learning principles and individual differences.
- Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning.
- Developed and improved hiring and recruitment strategies to optimize workforce.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Excellent communication skills, both verbal and written.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
OD and Training Project Manager
HRBP, REAL Education
Kuala Lumpur
04.2021 - 03.2022
- REAL Education Group (Real School, Real Kids, Sri KDU), Digital and Data Migration
- Implementing HR Technology
- IR and ER (Retrenchment Exercises )( HRBP to REAL School )
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Designing Onboarding and Performance Module for HRIS
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Enhancing Hiring Process with better psychometric tools and interview process
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Developed succession plans and promotion paths for staff.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
Founder
TraitQuest Innovation
Singapore
12.2017 - 03.2021
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created organization's mission and vision statements for use by employees.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Prepared annual budgets with controls to prevent overages.
- Defined company roles and responsibilities to establish and enhance processes.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Directed market expansions to propel business forward, meet changing customer needs.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Directed technological improvements, reducing waste and business bottlenecks.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility.
OD & Training Manager
Lavin Shared Services
Kuala Lumpur
06.2020 - 03.2021
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Delivered new employee onboarding and training sessions via SAP
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Managed new employee orientation training process for more than 50 employees each year.
Commercial Manager of AA Big Points
AirAsia Big
Kuala Lumpur
06.2016 - 06.2017
- Managed business development, advisory and project managements
- Increased market share 15% by improving responsiveness and timeliness to customer points conversion.
- Managed FORD, CITIBANK & ACER marketing projects to increase affiliated penetration in key sectors.
- Conducted System Admin training programs -Rolled-out Partner Affiliation Programs
- AirAsia (Loyalty Points Division)
- Researched market to identify potential customers, increasing customer account ROI 35%
Market Development Manager
Microsoft Malaysia Sdn. Bhd
Singapore
06.2012 - 09.2015
- Partner with Microsoft strategic commercial partners to identify, develop and deliver business applications that leverage Microsoft's Office cloud platform to drive business impact
- Identify, build and maintain senior business and technical relationships with key decision makers
- Own and drive account planning and Microsoft platform strategy to enable Microsoft ISV partners to build with our platform
- Evangelise Microsoft platform and partner solutions.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Market Development Manager
HP, Hewlett Packard
Kuala Lumpur
12.2008 - 06.2012
- Develop and execute product strategy to drive revenue growth
- Formulate and deploy appropriate G0-To-Market strategies and plans to capture the identified market segment
- Stocks forecasting to ensure healthy stock level at distributors
- Implement channel programs with clear KPIs to address opportunities and gaps
- Lead cross functional project teams to launch new products
- Manage product P&L to ensure marketing spend are optimized
- Established long term customer relationships by using effective communication and active listening skills.
- Increased efficiency and team productivity by promoting operational best practices.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Education
B.A. (Honors) - Nutrition & Dietetic
01.2004 - 05.2008
Masters - Human Capital Development
English, Mandarin, Bahasa Malaysia
Certified Human Resource Management Professional - HR Management
08.2023 - Current
Proficiency 7/10 -
- Professional development completed in Psychology In Personality & Career
- Professional development completed in Chartered Management Institute Chartered Manager
- Coaching As a Leader - Lean Management Leadership Program
- Completed professional development in CIPD
Skills
Corporate Strategiesundefined
Scuba Diving, Technical Diving, Campers, Enthusiast Learner and Facilitator
Scuba Diving, Technical Diving, Campers, Enthusiast Learner and Facilitator
Timeline
CHRMP - Certified Human Resource Management Professional, HR Management
08.2023 - Current
Digital Transformation Project Manager - Heineken Marketing Berhad
04.2023 - Current
Senior Human Resources Manager - HRBP - Lugiami Entertainment ESports
04.2022 - 12.2022
OD and Training Project Manager - HRBP, REAL Education
04.2021 - 03.2022
OD & Training Manager - Lavin Shared Services
06.2020 - 03.2021
Founder - TraitQuest Innovation
12.2017 - 03.2021
Commercial Manager of AA Big Points - AirAsia Big
06.2016 - 06.2017
Market Development Manager - Microsoft Malaysia Sdn. Bhd
06.2012 - 09.2015
Market Development Manager - HP, Hewlett Packard
12.2008 - 06.2012
International Medical University - B.A. (Honors), Nutrition & Dietetic
01.2004 - 05.2008
OIPD - Masters, Human Capital Development
OTHERS - Proficiency 7/10,
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