LEH GIH (LUCAS) TAN
Masai
Summary
Senior recruitment officer with extensive expertise in student recruitment and real estate negotiation, currently enhancing enrolment strategies at University of Southampton Malaysia. Demonstrated success in managing enrolment funnels, executing conversion strategies, and building agency relationships to boost application volumes. Proficient in marketing, customer relationship management, and operations management. Focused on advancing recruitment processes and optimizing marketing initiatives to drive institutional growth.
Overview
6
6
years of professional experience
Work History
Senior Recruitment Officer
University of Southampton Malaysia
Johor Bahru, Johor, Malaysia
01.2026 - Current
- Facilitated student recruitment by managing enrolment funnel from enquiries to enrolments.
- Supported consistent progression and identified gaps to enhance conversion rates.
- Engaged with prospective students through WhatsApp calls and events to assist in converting leads into applications and enrolments.
- Executed conversion strategies in collaboration with internal teams to aid in improving offer acceptance rates.
- Built relationships with education agents, school counsellors, and partners to support increased application volume.
- Represented university at education fairs and virtual recruitment sessions to deliver programme consultations.
- Maintained CRM records to assist in analysing pipeline data for optimising recruitment strategies.
Real Estate Negotiators
M Century Properties Sdn Bhd
Johor Bahru, Johor
02.2024 - 01.2026
- Led marketing initiatives for newly launched residential projects in Johor Bahru, encompassing both high-rise condominiums and landed properties.
- Developed tailored property solutions that addressed clients' financial capabilities and personal preferences.
- Guided clients through the complete property purchasing process, ensuring a seamless transition from consultation to closing.
- Collaborated with team members to achieve target results.
Centre Manager
KTC Accountants Institute
Johor Bahru, Johor
02.2023 - 06.2025
- Assisted in training staff to achieve college objectives and complete projects efficiently.
- Facilitated communication with external relations, including ACCA, Pearson, and IAB, to support goal attainment and foster professional relationships.
- Supported monitoring of costs and expenditures to manage operational budgets and identify discrepancies.
- Coordinated events and activities aimed at raising public awareness to meet sales and marketing objectives.
- Aided marketing team in promoting programmes through social media and online resources.
Marketing Executive
KTC Accountants Institute
Skudai, Johor
09.2022 - 01.2023
- Address customer complaints with understanding and patience.
- Support new staff members through training and supervision.
- Aid prospective students in navigating the admissions process and applying for scholarships.
- Assist potential students in selecting appropriate courses for their career aspirations.
- Maintain a welcoming presence at education fairs and roadshows.
Tutor cum Course Coordinator
KTC Accountants Institute
Johor Bahru, Johor, Malaysia
08.2020 - 08.2022
- Recruited and advised students to choose the correct pathway to achieve their life goal of the students.
- As a tutor to teach O-Level Accounting to improve their accounting knowledge.
- Arranged the timetable for every semester.
- Designed the poster to post in social media in order to attract enquirers further study in KTC.
- Maintained the Monthly Collection Report to report to Centre Manager.
Education
Association Chartered Certified Accountants (ACCA) -
KTC Accountants Institute
Johor Bahru04-2026
Bachelor of Applied Accounting
European City University
Paris, France09-2025
Diploma in Accounting -
KTC Accountants Institute
Johor Bahru11-2024
Sijil Pelajaran Malaysia (SPM) -
SMK Bandar Seri Alam
Masai, Johor01-2019
Skills
- Admission and scholarship expertise
- Marketing and advertising strategies
- Customer service orientation
- Operations management
- Business development
- Performance tracking and evaluation
- Customer relationship management
- Team collaboration
- Event coordination
- Agency relationship building
Hobbies and Interests
- Travelling
- Photography
Languages
English
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Malay
Advanced
C1
Timeline
Senior Recruitment Officer
University of Southampton Malaysia
01.2026 - Current
Real Estate Negotiators
M Century Properties Sdn Bhd
02.2024 - 01.2026
Centre Manager
KTC Accountants Institute
02.2023 - 06.2025
Marketing Executive
KTC Accountants Institute
09.2022 - 01.2023
Tutor cum Course Coordinator
KTC Accountants Institute
08.2020 - 08.2022
Association Chartered Certified Accountants (ACCA) -
KTC Accountants Institute
Bachelor of Applied Accounting
European City University
Diploma in Accounting -
KTC Accountants Institute
Sijil Pelajaran Malaysia (SPM) -
SMK Bandar Seri Alam