LEE SEE JIA
Admin Manager
Petaling Jaya
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Business Relationship Manager
Homeland Creation Sdn Bhd
Kuala Lumpur, Malaysia
08.2022 - 03.2024
- Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention.
- Conducted thorough market research to identify emerging trends and inform business development efforts.
- Implemented robust risk management strategies to protect the organization from potential losses or reputational damage.
- Maintained open lines of communication with stakeholders at all levels of the organization, fostering a culture of transparency and accountability.
- Strengthened client relationships by consistently delivering high-quality service and support.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for business growth.
- Built rapport with prospective clients through effective networking events, conferences, and industry gatherings.
Administrative Manager
Pure-link Technologies Sdn Bhd
Petaling Jaya, Malaysia
08.2018 - 12.2021
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Met department budgets by monitoring and reporting on office expenses.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
Retail Administrator
KLPO Sdn Bhd
Kuala Lumpur, Malaysia
02.2016 - 05.2018
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Bachelor of Commerce - Marketing
07.2012 - 03.2016
Skills
Documentation and control
Workflow planning
Database administration
Business administration
Administrative support
Staff Management
Mail handling
Scheduling
Expense reporting
Office administration
Budgeting
Office management
Travel coordination
Timeline
Business Relationship Manager - Homeland Creation Sdn Bhd
08.2022 - 03.2024
Administrative Manager - Pure-link Technologies Sdn Bhd
08.2018 - 12.2021
Retail Administrator - KLPO Sdn Bhd
02.2016 - 05.2018
Taylor`s University - Bachelor of Commerce, Marketing
07.2012 - 03.2016