Lee Ping Tok
KUALA LUMPUR
Overview
25
25
years of professional experience
Work History
Executive Assistant
Big Platform Asia
01.2022 - 01.2023
- Coordinated scheduling needs such as organizing meetings, issuing reminders, and arranging appointments.
- Answering phone calls and taking note of important messages for an executive
- Liaised with clients and staff for executives.
- Performed bookkeeping, filing, and administrative duties.
- Corporate documents, sorting invoices, and writing memos
Area Manager
CLARINS (M) SDN BHD
01.2016 - 01.2020
- Monitor on retail & net sales, IPT and new customer recruitment, to achieve sales and new customer recruitment target for counter in-charge
- Improve counter ranking for counter under supervision
- To ensure smooth implementation and execution of marketing plan, operation of counters, SOP etc
- To plan and maximize the manpower vs store operation hours
- Ensure counter inventory are tally with mall and sufficient of stock
- Understand the brand philosophy in driving the business to achieve target
- Information seeking of competitors, aware of store activities, provide feedback and challenge the team to be more initiative and self-starter
- Experience counter: Isetan KLCC, Parkson KLCC, Isetan One U, Parkson One u, Aeon One U, Parkson Nu Sentral, Parkson Velocity, Aeon Maluri, Parkson Imago KK, Metrojaya KK, Parkson Merdeka Kuching, Parkson Miri
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
AREA MANAGER
AIVORIA SDN BHD
01.2012 - 01.2016
- Oversaw outlet sales and operational flow.
- Enhanced skills of outlet PIC through targeted development initiatives.
- Collaborated with marketing and merchandising departments to propose effective market trends and promotions based on area specifics.
- Provided daily sales reports to OM/CEO.
- Coordinated set up activities to ensure efficient execution of road show.
- Performed monthly stock verification and conduct inventory audits.
- Ensured timely arrival of stock at outlets.
- Coordinated staff accommodation planning and arrangements.
- Participated in warehouse sales.
- Conducted onboarding and training sessions for franchisees regarding retail operations.
- Operated at multiple locations including: SUNWAY PYRAMID, KLIA2, IOI MALL, SUBANG PARADE, THE MINES, AEON METRO PRIMA,(KEPONG), ALPHA ANGLE (WANGSA MAJU), SELAYANG MALL ,ALAMANDA
BRANCH MANAGER
AIVORIA GROUP
01.2007 - 01.2011
- OVERSEE SALES AND OPERATION- OUTLET CLEANLINESS, FLOW, OPERATION HOUR, SALES ACHIEVEMENT, SET STAFF PERSONAL TARGET, ARRANGE TASK FOR STAFF
- OUTLET STAFF HANDLING, RECRUITMENT AND DUTY ROSTER PLANNING
- ENSURE OUTLET MERCHANDISING DISPLAY ACCORDING TO BRAND GUIDELINE
- CASH MANAGEMENT (CASH SALES, BANK-IN AND PETTY CASH)
- INVENTORY CONTROL- CONTROL ON STOCK IN AND OUT, SHRINKAGE
- MONTHLY REPORT FOR OUTLET STAFF PERFORMANCE: ATV AND UPT, STAFF PERSONEL ACHIEVEMENT, PREPARE ACTION PLAN TO IMPROVE ON NEXT MONTH TARGET
BEAUTY ADVISOR
KOSE (M) SDN. BHD.
01.2006 - 01.2007
- WORK IN DEPARTMENT STORE (BASE AT ISETAN LOT 10 & ISETAN KLCC)
- DAILY MANAGING AND MONITORING OF SALES
- COMMUNIICATE THE BRAND TO CONSUMER
- ASSIST CUSTOMER ON PRODUCT FEATURE, ADVANTAGE, BENEFIT, AND USAGE
- MANAGE ALL DISPLAY ITEM AS WELL AS ENSURE ALL MERCHANDISE ARE PRESENTABLE AND DISPLAY ACCORDANCE TO THE BRAND GUIDELINE
- PROVIDE REPORTS ON SALES AND INVENTORY TRACKING AND PRODUCT PERFORMANCE
- REASON FOR LEAVING: LOOKING FOR MORE CHALLENGING JOB
SUPERVISOR
HONG KONG SASA (M) SDN. BHD.
01.2000 - 01.2004
- OVERSEE SALES AND OPERATION-CLEANLINESS, FLOW, OPERATION HOUR, SALES ACHIEVEMENT
- OUTLET STAFF HANDLING- STAFF RECRUITMENT, PLAN ON DUTY ROSTER
- OUTLET MERCHANDISING DISPLAY AND WINDOW DISPLAY
- CASH SALES MANAGEMENT- ENSURE ON CASH BANK IN
- INVENTORY CONTROL-ORDERING OF STOCK, MANAGEMENT ON STOCK IN AND OUT
- REASON FOR LEAVING: PURSUE FURTHER EDUCATION AND SKILL IN MAKE UP AND HAIR-DO COURSE
MAKE UP ARTIST
FREE-LANCER
01.2001 - 01.2002
- STAGE MAKE UP
- REASON FOR LEAVING: LOOKING FOR STABLE INCOME AND LOOK FORWARD OPPORTUNITY TO EXPAND MY CURRENT PROFILE
PART TIME PROMOTER
ALFRED DUNHILL MALAYSIA
01.2001 - 01.2002
- PROMOTE DUNHILL COLLECTION (LIGHTHER/ LUGGAGGE/CAP etc.)
- REASON FOR LEAVING: PART TIME
CASHIER
RWB GENTING GROUP
01.1998 - 01.2000
- DOING CASHIERING
Education
CERTIFICATE - BRIDAL MAKE UP AND HAIR COURSE
Zig Image & Education’s Make –up
01.2006
LOWER CERTIFICATE OF EDUCATION - PMR
SEK.MEN. JEN.KEB. (C) CHUNG CHENG
01.1997
Skills
- Effective Organizational Skills
- Quick Learner
- Driven Self-Starter
- Self-Assured
- Dependable Team Member
- Goal-Driven
- Proficient Computer Use
- MS OFFICE
- Interpersonal Adaptability
- Collaborative Team Contributor
Personalparticulars
YES, RM5000, Can be arranged.
Personalparticulars
45, FEMALE, MALAYSIA, 790831-03-5044, MARRIED, CHINESE, 153 CM, 53 KG
Timeline
Executive Assistant
Big Platform Asia
01.2022 - 01.2023
Area Manager
CLARINS (M) SDN BHD
01.2016 - 01.2020
AREA MANAGER
AIVORIA SDN BHD
01.2012 - 01.2016
BRANCH MANAGER
AIVORIA GROUP
01.2007 - 01.2011
BEAUTY ADVISOR
KOSE (M) SDN. BHD.
01.2006 - 01.2007
MAKE UP ARTIST
FREE-LANCER
01.2001 - 01.2002
PART TIME PROMOTER
ALFRED DUNHILL MALAYSIA
01.2001 - 01.2002
SUPERVISOR
HONG KONG SASA (M) SDN. BHD.
01.2000 - 01.2004
CASHIER
RWB GENTING GROUP
01.1998 - 01.2000
LOWER CERTIFICATE OF EDUCATION - PMR
SEK.MEN. JEN.KEB. (C) CHUNG CHENG
CERTIFICATE - BRIDAL MAKE UP AND HAIR COURSE
Zig Image & Education’s Make –up
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