LEE MAY CHEE
SALES CO-ORDINATOR
Kuala Lumpur
Summary
Dynamic Sales Coordinator with a proven track record at AP Binding & Services & Printers Aids Sdn Bhd, excelling in customer communication and issue resolution. Enhanced sales productivity through effective coaching and streamlined processes, significantly boosting revenue. Adept at fostering collaboration across departments, ensuring seamless client account management and high customer satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Coordinator
AP Binding & Services
12.2024 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, ensuring seamless end-to-end management of client accounts.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Sales Coordinator
Printers Aids Sdn Bhd
05.2009 - 11.2024
- Coordinated product demonstrations to showcase key features for sales prospects.
- Built relationships with customers and community to establish long-term business growth.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Established clear priorities and production quality standards.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Coordinated communication between departments, fostering a collaborative work environment.
- Managed daily operations on the production floor, maintaining a safe and organized workspace.
Education
No Degree -
SMK Desa Petaling
Kuala Lumpur, Malaysia 04.2001 -
Skills
Customer communication
Issue resolution
Schedule management
Sales reporting
Customer feedback analysis
Customer service
Product and service knowledge
Timeline
Sales Coordinator
AP Binding & Services
12.2024 - Current
Sales Coordinator
Printers Aids Sdn Bhd
05.2009 - 11.2024
No Degree -
SMK Desa Petaling
04.2001 -
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