Summary
Overview
Work History
Education
Skills
Timeline
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LEE MAY CHEE

LEE MAY CHEE

SALES CO-ORDINATOR
Kuala Lumpur

Summary

Dynamic Sales Coordinator with a proven track record at AP Binding & Services & Printers Aids Sdn Bhd, excelling in customer communication and issue resolution. Enhanced sales productivity through effective coaching and streamlined processes, significantly boosting revenue. Adept at fostering collaboration across departments, ensuring seamless client account management and high customer satisfaction.

Overview

16
16
years of professional experience

Work History

Sales Coordinator

AP Binding & Services
12.2024 - Current
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Served as a liaison between internal departments such as production, logistics, ensuring seamless end-to-end management of client accounts.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Coordinator

Printers Aids Sdn Bhd
05.2009 - 11.2024
  • Coordinated product demonstrations to showcase key features for sales prospects.
  • Built relationships with customers and community to establish long-term business growth.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Established clear priorities and production quality standards.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Managed daily operations on the production floor, maintaining a safe and organized workspace.

Education

No Degree -

SMK Desa Petaling
Kuala Lumpur, Malaysia
04.2001 -

Skills

Customer communication

Issue resolution

Schedule management

Sales reporting

Customer feedback analysis

Customer service

Product and service knowledge

Timeline

Sales Coordinator

AP Binding & Services
12.2024 - Current

Sales Coordinator

Printers Aids Sdn Bhd
05.2009 - 11.2024

No Degree -

SMK Desa Petaling
04.2001 -

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LEE MAY CHEE SALES CO-ORDINATOR