Lee Jia Xin
International Business Student
No 11, Tamann Sialang,Jalan Harmoni 2, Tangkak 84900,Johor.
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good connection with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Application Promoter (Part-Time)
LOLOL.SDN.BHD.
07.2019 - 03.2021
- Promoted the app and provided user guidance.
- Established and maintained positive relationships with customers.
- Increased sales by effectively communicating product benefits.
Administrative Officer (Internship)
LOLOL.SDN.BHD.
03.2020 - 06.2020
- Organized documents by inputting menu items into the application.
- Communicated with merchants to arrange bookings and explain app usage.
- Handled customer service, including communication with merchants and customers for order cancellations.
- Conducted user experience surveys.
- Volunteered to help with special projects of varying degrees of complexity.
Tutorial Assistant
Super Education Group
01.2014 - 12.2016
- Assisted teachers during classes by providing support to students.
- Checked and reviewed students' homework assignments.
- Provided guidance to students in correcting answers and understanding concepts.
- Handled document printing tasks efficiently.
Education
BBA - International Business
Multimedia University (MMU)
Melaka 04.2001 -
Secondary School -
SMK Ledang
Tangkak 04.2001 -
Skills
Microsoft Office
Interpersonal Communication
Creative Thinking
Sales expertise
Team Collaboration
Certification
Pearson LCCI Certificate
Timeline
Administrative Officer (Internship)
LOLOL.SDN.BHD.
03.2020 - 06.2020
Application Promoter (Part-Time)
LOLOL.SDN.BHD.
07.2019 - 03.2021
Pearson LCCI Certificate
11-2017
Tutorial Assistant
Super Education Group
01.2014 - 12.2016
BBA - International Business
Multimedia University (MMU)
04.2001 -
Secondary School -
SMK Ledang
04.2001 -