Lee Han Chin
Senior Lash Artist
Singapore
Summary
Dynamic Senior Lash Artist with proven expertise at all previous salon, excelling in client retention strategies and expert lash styling. Recognized for enhancing customer satisfaction through personalized consultations and effective communication. Committed to continuous improvement and maintaining high hygiene standards while fostering strong client relationships.
Client-driven Lash Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash aftercare and promotes additional services to boost sales opportunities.
Fully committed to work, able to work long hours, public holidays and ever ready willing to learn.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Senior Lash Artist
Nice 2 Meet Nails
11.2024 - 04.2025
- Provided attentive follow-up care for clients post-appointment, addressing any concerns or questions regarding their lash extensions, leading to higher levels of customer satisfaction.
- Increased customer retention by offering personalized consultations to determine the best lash style for each individual''s needs.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Assisted in training new Lash Artists at the salon, sharing expertise on technique, client interaction, and best practices.
- Stayed current on latest and diverse types of last extensions and different application processes.
Senior Lash Artist
Lash Me Away
10.2023 - 10.2024
- Provided attentive follow-up care for clients post-appointment, addressing any concerns or questions regarding their lash extensions, leading to higher levels of customer satisfaction.
- Increased customer retention by offering personalized consultations to determine the best lash style for each individual''s needs.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Collaborated with salon team members to streamline scheduling processes and improve overall appointment flow.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Streamlined inventory management process by organizing stock based on demand levels which resulted in decreased waste.
Senior Lash Artist
Dlashsg
01.2018 - 09.2023
- Invested in continuous professional development to stay up-to-date with the latest industry trends and techniques, resulting in a broadened range of services offered to clients.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
- Spearheaded initiatives that improved salon''s overall online presence by actively encouraging satisfied clients to leave positive reviews on various platforms.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Increased client base through targeted promotions and partnerships with local businesses, such as offering discounts or hosting joint events.
- Increased customer retention by offering personalized consultations to determine the best lash style for each individual''s needs.
- Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Created unique looks matching individual client preferences and budgets.
- Used advanced tools and techniques to create beautiful, custom lash looks.
Education
No Degree - SPM
SMK URSULA
Tawau, Sabah, Malaysia 04.2001 -
Skills
Hygiene and sanitation
Client retention strategies
Social media marketing
Patience and calmness
Expert lash styling
Steady hand coordination
Lash removal techniques
Eyelash extension aftercare
Lash lift expertise
Precision lash application
Teamwork
Social skills
Eyebrow shaping
Timeline
Senior Lash Artist
Nice 2 Meet Nails
11.2024 - 04.2025
Senior Lash Artist
Lash Me Away
10.2023 - 10.2024
Senior Lash Artist
Dlashsg
01.2018 - 09.2023
No Degree - SPM
SMK URSULA
04.2001 -
Similar Profiles
Xiomara EstradaXiomara Estrada
Nail Technician at Hey Babe Nice NailsNail Technician at Hey Babe Nice Nails
Amy LeAmy Le
Receptionist at Nice Nails SalonReceptionist at Nice Nails Salon
Lindsey NguyenLindsey Nguyen
Nails Technician at Awesome Nails No.2Nails Technician at Awesome Nails No.2
Razali Abdul RahimRazali Abdul Rahim
Customer Success Relationship Manager at Industrial Scientific Corporation Pte LtdCustomer Success Relationship Manager at Industrial Scientific Corporation Pte Ltd
Santhosh Mankidiyil ThankachanSanthosh Mankidiyil Thankachan
Lead Engineer (Manager) at Cyber Security Office // SynapxeLead Engineer (Manager) at Cyber Security Office // Synapxe