Lee Chia Ye Steve
Coffee Barista
Muar Town, Johor,JOHOR
Summary
Dynamic and dedicated barista with experience at EHE FNB GROUP SDN BHD, excelling in espresso preparation and customer service. Proven ability to enhance customer satisfaction through quality beverage crafting and effective order taking. Recognized for maintaining cleanliness standards and promoting additional sales, driving a positive dining experience.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Coffee Barista
EHE FNB GROUP SDN BHD
Muar Town, Johor
07.2023 - 02.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
Service Crew Member
Go Noodle House Malaysia
MUAR, Johor
02.2021 - 12.2021
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Kitchen Cook
Monga Fried Chicken Malaysia
MUAR, Johor
01.2020 - 11.2020
- Cleaned and sanitized work areas, utensils and equipment.
- Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
- Promoted excellence in food quality and presentation for kitchen staff.
- Reduced food waste by implementing proper storage techniques and inventory management.
Tea Barista
One Zo
MUAR, JOHOR
01.2019 - 12.2019
- Used POS system to accurately enter orders and process payments.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Promoted additional items with beverages, increasing store sales.
Education
High School Diploma -
New Era Institute
Kajang, Selangor, Malaysia 01.2022 - 12.2022
Skills
Quality standards
Timeline
Coffee Barista
EHE FNB GROUP SDN BHD
07.2023 - 02.2025
High School Diploma -
New Era Institute
01.2022 - 12.2022
Service Crew Member
Go Noodle House Malaysia
02.2021 - 12.2021
Kitchen Cook
Monga Fried Chicken Malaysia
01.2020 - 11.2020
Tea Barista
One Zo
01.2019 - 12.2019
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