LEE CHAU KHIM (MIKI)
SHAH ALAM
Summary
Hardworking and focused offering excellent communication, planning and prioritization skills developed over 15 years of working experience. Skilled at writing reports and business correspondence, managing mail, exceptional customer service skills and communicate with clients.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
SALES CO-ORDINATOR
FIT-LINE ENGINEERING SDN BHD
10.2021 - Current
- 1- Respond to customers, branches inquiries or order (Quotation, Pricing, stock available, actual photo of the products, place order, etc.)
- 2- Lazada sales (Issue SO, print AWB & invoice for shipping, cash bill)
- 3-Checking customer invoice pricing (list price, discount rate)
- 4-Sending e invoice to customer by email
- 5-Attend walk-in customer and answer all incoming call.
- 6-Branches order (Issue SO, transfer DO, managing for stock allocation)
- 7-3rd party (suppliers) DO (fill up for item(s) sell to which customer, how much and which Invoice no.)
- 8-Issue SO for the incoming order from sales persons.
- 9-Get to goods for self-pick-up customer
- 10-Arrange for courier/transportation (Gdex/Lalamove) - For outskirt customers or urgent cases.
- 11-Assist for our sales team
- 12-Transfer SO to invoice/cash bill, and print
- 13-Print all the Invoice and DO (send by transport)
- 14-Record collected payment
SALES ADVISOR
PALM MOTOR SDN BHD (HYUNDAI PUCHONG)
1 2010 - 7 2015
- Maintained current knowledge of applicable sales and product changes in order to provide the best possible service for all customer needs
- Listened to customer details and offered matching solutions to meet a wide range of requirements.
TUTOR AND DAYCARE TEACHER
SABAH
07.2015 - 04.2016
- Motivate students to learn and guided their learning and homework from school
- Revision lesson for their coming exam
- Communicate with parents for students learning progress.
ADMIN ASSISTANT
VF TRADING
04.2016 - 03.2018
- Compiled and analyzed data using spreadsheets or other database software such as Microsoft office and SQL system
- Completed data entry, tracked resumes and maintained the applicant tracking system
- Customer payment accounting entries.
SALES CO-ORDINATOR
METAVAL ENGINEERING SDN BHD
11.2018 - 05.2019
- Managing all the sales related activity of the company
- Handling a high volume of customer enquiries whilst providing a high quality service to each caller
- Created email correspondence to enhance customer communication
- Respond to customer enquiry
- Petty cash management.
MARKETING EXECUTIVE
SENDI MAHIR SDN BHD
09.2020 - 02.2021
- Handling and maintain around 1000 existing customer
- Develop new customer base -Daily logistic schedule arrangement for delivery and item(s) pick up
- Arrange daily visitation schedule, and appointment with customer for site visitation
- Communicate with lab technician and customer both side
- Site calibration arrangement
- Respond for customer inquiries, ex
- Quotation, equipment status etc
- Weekly report submission
- Prepare invoice for item(s) delivery
- Ready all the item(s) for logistic delivery purpose
- Dispatch and item(s) pick up for customers
- Develop and maintain an effective performance management system with monthly sales activities and performance reports
- Report to management in agreed intervals on market development
- Meeting minutes
- Reminder for customer calibration due date
- Pricing submission to government e-Perolehan system
- K2 form submission for tax free zone customers
- Explain to customer about our lab ISO 17025 and SAMM 082 accredited.
Education
PROFESSIONAL DIPLOMA IN MANAGEMENT -
UNIVERSITI TEKNOLOGI MALAYSIA
SPM -
SERI INSAN BORNEO PRIVATE SCHOOL
Skills
Office administration
Travel arrangements
Travel planning
Letter preparation
Answering incoming calls
Teamwork and collaboration
Excellent communication skills
Flexible
Documentation and reporting
Liaise with customer and keeping good relationship
Certification
INTER CULTURAL LANGUAGE SCHOOL, CERTIFICATE IN KOREAN LANGUAGE, B1 WITH PASS
Contact No
+60162117566
Ic No
861126-49-5374
Personal Information
Expected Salary: 3500MYR
Timeline
SALES CO-ORDINATOR
FIT-LINE ENGINEERING SDN BHD
10.2021 - Current
MARKETING EXECUTIVE
SENDI MAHIR SDN BHD
09.2020 - 02.2021
SALES CO-ORDINATOR
METAVAL ENGINEERING SDN BHD
11.2018 - 05.2019
ADMIN ASSISTANT
VF TRADING
04.2016 - 03.2018
TUTOR AND DAYCARE TEACHER
SABAH
07.2015 - 04.2016
SALES ADVISOR
PALM MOTOR SDN BHD (HYUNDAI PUCHONG)
1 2010 - 7 2015
PROFESSIONAL DIPLOMA IN MANAGEMENT -
UNIVERSITI TEKNOLOGI MALAYSIA
SPM -
SERI INSAN BORNEO PRIVATE SCHOOL
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