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Hi, I’m
Sarah Lee Ann
Pharmacist
George Town, Penang
Summary
Productive pharmacist with proven multi-tasking skills to accurately review medication, detect patient's problem and fill medication prescriptions efficiently while adhering to safety and quality control. Provide excellent customer service, managing inquiries and maintaining good interpersonal relationship with patients. Well experienced in overlooking inventory management, coaching, training pharmacist assistants, and solving problem quickly. A good team player with strong organizational skills who is willing to take on challenges to meet team goals.
Overview
3
years of professional experience
3
Languages
Work History
Mega Kulim Pharmacy Sdn Bhd
Pharmacist in Charge
04.2024 - Current
Job overview
- Providing healthcare counseling on diabetes management, weight management, smoking cessation, nutrition and supplement consultation - met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Streamlined prescription filling process, maximizing accuracy and minimizing waiting time for patients.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Stock management - assisted in stock take, checking expired products, ensure inventory record and stocks are tally, purchase order and invoice
- People management - Coach and train new Pharmacist Assistants regarding medicine, medical condition and ongoing SOPs, monitor staff sales performance and target, supervise staff on dispensing and medication review
- E-prescription - work with e-healthcare providers to provide medication to patients in compliance to law
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Professional Compliance - ensure pharmacy comply to government regulatory and upkeep prescription and poison book record
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
Mega Kulim Pharmacy Sdn Bhd
Pharmacist in Charge
04.2023 - 03.2024
Job overview
- Providing healthcare counseling on diabetes management, weight management, smoking cessation, nutrition and supplement consultation - met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Streamlined prescription filling process, maximizing accuracy and minimizing waiting time for patients.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Stock management - assisted in stock take, checking expired products, ensure inventory record and stocks are tally, purchase order and invoice
- People management - Coach and train new Pharmacist Assistants regarding medicine, medical condition and ongoing SOPs, monitor staff sales performance and target, supervise staff on dispensing and medication review
- E-prescription - work with e-healthcare providers to provide medication to patients in compliance to law
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Professional Compliance - ensure pharmacy comply to government regulatory and upkeep prescription and poison book record
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
Mega Kulim Pharmacy Sdn Bhd
Pharmacist
03.2022 - 03.2023
Job overview
- Providing healthcare counseling on diabetes management, weight management, smoking cessation, nutrition and supplement consultation - met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Streamlined prescription filling process, maximizing accuracy and minimizing waiting time for patients.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Stock management - checking expired products, purchase order and invoice
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Professional Compliance - ensure pharmacy comply to government regulatory and upkeep prescription and poison book record
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
Mega Kulim Pharmacy
Provisionally Registered Pharmacist
01.2021 - 02.2022
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Provided exceptional customer service, responding to inquiries with empathy and expertise in a timely manner.
- Counseled patients regarding proper intake of medications.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Education
Taylor's UniversitySubang Jaya, Selangor, Malaysia
Bachelor of Science from Pharmacy
04.2001
Taylor's UniversitySubang Jaya, Selangor, Malaysia
from Foundation in Science
12.2015
Sekolah Menengah Kebangsaan IbrahimSungai Petani, Kedah, Malaysia
12.2014
Skills
Interpersonal Skills
Teamwork and Collaboration
Sales skills
Critical Thinking
Adaptability and Flexibility
Relationship Building
Interpersonal Communication
Electronic Medical Records
Multitasking Abilities
Drug Inventory Control
Staff Training and Development
Pharmacy Policies and Procedures
Interests
Exercising
Cooking
Theatre
Timeline
Pharmacist in Charge
Mega Kulim Pharmacy Sdn Bhd
04.2024 - Current
Pharmacist in Charge
Mega Kulim Pharmacy Sdn Bhd
04.2023 - 03.2024
Pharmacist
Mega Kulim Pharmacy Sdn Bhd
03.2022 - 03.2023
Provisionally Registered Pharmacist
Mega Kulim Pharmacy
01.2021 - 02.2022
Taylor's University
Bachelor of Science from Pharmacy
04.2001
Taylor's University
from Foundation in Science