Word
LEE ZHEN HONG
Bachelor Degree Of Construction Management
Bintulu
Summary
To succeed in an environment of growth and excellence by utilizing my skills and experience and earn an industrial training which provides satisfaction and engaged on a platform which provides self-development and opportunity to showcase my knowledge and be trained. I am able to work under any bad weather or conditions. Besides that, I have strong communication skills which allow me to communicate with locals. Moreover, I have cultural awareness and sensitivity to allow me respect and navigate cultural differences.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Assistants for Universal Traveller
01.2018
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Boosted store revenue through upselling and cross-selling techniques.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
Conference Set Up Crew
Gaylord Opryland Resort & Convention Center
01.2024 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
Special Event Ice! Attendant
Gaylord Opryland Resort & Convention Center
11.2023 - 01.2024
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Utilized strong interpersonal skills to establish rapport with guests, fostering repeat business opportunities.
3 months internship in Bintulu Development Authority
BINTULU DEVELOPMENT AUTHORITY
11.2022 - 03.2023
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
3 Months Internship in Bintulu Tiong Engineering Sdn Bhd
Bintulu Tiong Engineering Sdn Bhd
11.2021 - 03.2022
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Logistics of Curtin Ultimate Frisbee Club
01.2019 - 01.2021
- Communicated effectively with team members across different departments, fostering collaboration towards shared goals.
- Streamlined the production process for timely delivery of custom-made curtains to clients.
- Consistently met deadlines for large-scale projects, contributing to the company''s reputation for reliability and efficiency.
- Implemented efficient inventory management systems, reducing fabric wastage and overall costs.
Organization Chairman for Seahorse City Challenge 2020
01.2019 - 01.2020
- Oversaw successful product launches that captured significant market shares within competitive industry landscapes.
- Maintained regulatory compliance across all areas of business operations, mitigating legal risks and reputational damage.
- Championed innovative growth strategies, resulting in the expansion into new markets and industries.
- Built strong relationships with investors, ensuring continued financial support for future expansion efforts.
Education
Bachelor of Science - Construction Management
Curtin University Malaysia
MIRI 04.2001 -
Engineering, Foundation in Engineering and Science - undefined
Curtin University Malaysia
SPM (2A) Science Stream - undefined
SMK Bandar Bintulu
Skills
Visual Merchandising
undefinedAwards And Acknowledgements
Mandarin, English, True, True, Word, iTwo CostX, Project, Chatgpt, Excel, Naviswork, Revit, True
Software
Excel
Powerpoint
CostX
Revit
Chatgpt
Timeline
Conference Set Up Crew
Gaylord Opryland Resort & Convention Center
01.2024 - 03.2024
Special Event Ice! Attendant
Gaylord Opryland Resort & Convention Center
11.2023 - 01.2024
3 months internship in Bintulu Development Authority
BINTULU DEVELOPMENT AUTHORITY
11.2022 - 03.2023
3 Months Internship in Bintulu Tiong Engineering Sdn Bhd
Bintulu Tiong Engineering Sdn Bhd
11.2021 - 03.2022
Logistics of Curtin Ultimate Frisbee Club
01.2019 - 01.2021
Organization Chairman for Seahorse City Challenge 2020
01.2019 - 01.2020
Sales Assistants for Universal Traveller
01.2018
Bachelor of Science - Construction Management
Curtin University Malaysia
04.2001 -
Engineering, Foundation in Engineering and Science - undefined
Curtin University Malaysia
SPM (2A) Science Stream - undefined
SMK Bandar Bintulu
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