Yean Ming Lee
Kajang
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 20-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Overview
21
21
years of professional experience
Work History
Nurse Manager
Tung Shin Hospital
01.2023 - Current
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Nurse Aide
Multidisciplinary Ward
4 2001 - 6 2001
Assistant Nurse Manager
Tung Shin Hospital
01.2022 - 12.2022
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
Clinical Instructor
ICU/HDU Department
03.2017 - 12.2021
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Provided educational lectures and facilitated discussions on weekly basis.
- Implemented instructional presentations to communicate coursework goals.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Developed comprehensive lesson plans to cover essential clinical skills, techniques, and procedures.
- Assigned students to patients based on students' learning objectives and patient needs.
- Provided guidance on professional development opportunities for nursing students interested in pursuing advanced roles within healthcare settings.
- Promoted critical thinking among nursing students by introducing complex case studies during lectures.
- Worked with department heads, staff and faculty to develop engaging curriculum and advance instruction for nursing programs.
- Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
Charge Nurse
ICU/HDU Department
01.2016 - 03.2017
Senior Staff Nurse
ICU/HDU Department
09.2013 - 12.2015
Staff Nurse
ICU/HDU Department
08.2008 - 08.2013
Assistant Nurse
A&E Department
08.2003 - 12.2006
Education
Advance Diploma in Critical Care
Pusat Perubatan University Malaya
Selangor, Malaysia08.2012
Diploma in Nursing
Pantai Institute of Health Science And Nursing
Malacca, Malaysia07.2008
Certificate of Nursing
Academy of Nursing Tung Shin Hospital
Kuala Lumpur07.2003
Skills
Mentoring and leadership skill
Computer & Internet skills
Communications skill
Multitasking
Ability to work under pressure
Decision making
Adaptability
Teamwork
Fast learner
Coursework
- 01/2018, Effective Leadership Skills Training
- 07/2018, PENSMA Congress “Prioritization of Outcome in Clinical Nutrition”
- 08/2018, APHM International Healthcare Conference- Nursing Conference
- 08/2018, Nursing Colloquium – Embracing Change Nursing in 21st Century
- 04/2019, Pain Management Seminar
- 08/2019, Patient’s Safety Week Launching
- 02/2020, PIVC Workshop
- 02/2020, Basic Life Support
- 09/2020, Infection Control Workshop
- 10/2020, Anti-Corruption/ Bribery Online Training
- 03/2021, Advance Life Support course ( AHA )
Education Qualifications Awards
- 01/1995, 12/2000, Malaysian Certificate of Education (SPM)
- 07/2001, 07/2003, Certificate in Nursing - Distinction
- 01/2007, 07/2008, Diploma in Nursing – Distinction
- 02/2011, 02/2012, Advanced Diploma in Critical Care Nursing – Distinction
Registration With Professional Bodies
06/24/2008, Malaysian Nursing Board, State Registered Nurse (SRN), 71364
Employment History
04/2001, 04/2001, 06/2001, Nurse Aide, Multidisciplinary Ward, 08/2003, 12/2006, Assistant Nurse, A&E Department, 08/2008, 08/2013, Staff Nurse, ICU/HDU Department, 09/2013, 12/2015, Senior Staff Nurse, ICU/HDU Department, 01/2016, 03/2017, Charge Nurse, ICU/HDU Department, 03/2017, Clinical Instructor, ICU/HDU Department, 05/2016, Infection Control Link Nurse, 08/2008, 2017, ICU/CCU & HDU, 03/2017, In-service Training & Education, Tung Shin Hospital, 185
Department Description
The department that I am working currently working is In-Service Training & Education Department. Continuous training and education plays an important role for nurses, in ensuring the nurses able to carry out their task effectively and efficiently, improve patient outcomes, decrease the chances of errors. To achieve the objective, orientation and structured learning program training plays important roles for the nurses who is newly graduate or newly employed into the organization. And the key essential process usually is composed of five stages: planning, analysis, design, implementation and development with targeted time frame. A successful and well design structured learning program, will aligned with their performance, competency level, professional skills among the nursing staffs.
Duties Responsibilities
My duty in general, is to assist the integration, learning and adaptation of staff nurse & assistant nurse (newly employed/ transfer from other dept) into the workforce. Deputize In-service Training & Education Nurse Manager during her absence, assist in planning of staff training needs, manpower planning, develop yearly training plan for In-service Training & Education department. In-service training & education is a professional and personal educational activity for all the nurses to improve and maintain the high standard of care to patients’, keeping them up-to-date on clinical nursing knowledge according to evidence based practices. Therefore, continuous nurses’ education (CNE) will be schedule every month, for at least 2-3 session/week. And the topic will be arrange according to the best interest, training needs of the nurses. Nurses’ orientation program. Nursing philosophy To be the Advocate for patients, Patient focus care –, and train patient on self-care, Education and training for patient family members and care givers. Customer centric culture.
Cne Topics
Patient’s and Family Rights, Fire Safety and Fire Drill, International Patient’s Safety Goal 1-6, Basic Life Support, Infection Control Practices, Chemical Spillage Response Training, Customer Service Excellent, Occupational Safety Training on Hazard Identification & PPE, Medication Safety, Teamwork in Nursing, Patented wound therapy – Wound management & care, Nutrition Management for Malnourished Patient, Nursing Management on Upper GIT Bleeding, Pain Score- the 5th vital sign, Care of Diabetic Foot Ulcer, Recognizing sick neonates, Pressure Injury Prevention
Specific Duties Responsibilities
Plan and conduct Nursing orientation program. For new graduates, and newly on board staffs. Plan, develop, organize and teach in the following programs: Specialize area Core Skills- ICU/HDU Assist and ensure all staff achieve their competency (credential & Privileging) in ICU/HDU Ensure compliance of Nursing Practices & Infection Control Policies & MSQH Evaluate the clinical performance of staff- ICU/HDU Mentoring & coaching new staff in ICU/HDU on management and care of the patient case to case basis. Recommend procedure/policy/protocol for improvement related to the latest clinical evidence base research. Update, feedback and discuss with nursing HODs on staff progress and specific learning needs. Work closely with nursing HODs in planning for yearly training program for all nursing staffs. Serve as role model for education & professional nursing practice, promotes the concept of critical thinking. Take part in hospital quality and accreditation activities.
Icu Hdu Description
ICU/CCU and HDU in Tung Shin Hospital, are providing acute and intensive care to Critical ill patient. There are 4 ICU bed, 4 HDU and 2 Isolation room available. This ICU and HDU provide acute critical care to patient presenting with Respiratory failure who needs ventilation support and critical cases related to medical, cardiac, neuro, nephrology, gastrointestinal, ENT, orthopaedic and O&G. Nurse: Patient ratio in ICU is 1:1 or 1:2 depends on cases. Patient ratio in HDU is 1:2 or 1:4 depends on cases.
Structured Learning Program - Core Skill Icu Hdu
IVI Drug Dilution & Calculation, Respiratory, Cardiovascular
Equipment Used
- Infusion Pump
- Syringe Pump
- Glucometer
- Thermometer
- Blood Warmer
- Ventilator (Invasive) – PB 840, PB980, Servo U
- Ventilator (Non- Invasive) – Respironic V60, BIPAP Vision
- Cardiac Monitor- Philips Intellivue MMS X2, Philips Intellivue MX700, Philips Intellivue MX500
- Continuous feeding pump – Conviden Kangaroo pump
- Suction machine/ Wall suction regulator
- Defibrillator- Philips Heart Start XL, Philips Heart Start XL+
- External Pacer
Special Procedures Performed
- Venepuncture
- Arterial Blood Gas taking
- Running of ABG Sampler
- Insertion of IV Cannula
- Insertion of Nasogastric Tube, Urinary Catheter
- Removal of CVL
- Removal of Arterial Line
- Assisted Doctor with CVL insertion, Arterial Line Insertion, Bone marrow Biopsy, Chest drain insertion, Lumbar puncture, Renal biopsy, Intubation, Extubation and etc.)
Contact Reference
- Mdm. Priscilla Ng Chiu Lin, Nurse Manager, Tung Shin Hospital, ICU department, No 102, Jalan Pudu, Kuala Lumpur, KL, Malaysia, 03-20372320
- Dr Tan Tang Sei, Head of Anesthesiology, Tung Shin Hospital, No 102, Jalan Pudu, Kuala Lumpur, KL, Malaysia, 016-6269838
Full Name
Lee Yean Ming
Mobile Number
+60175002151
Email Address
leeyeanming@live.com
Race
Chinese
Language
English, Malay, Mandarin (writing and fluent in communication)
Health Condition
Excellent
Emergency Contact
Ten Sin Chen (spouse), +60163223296
Personal Information
- Age: 39
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
- Religion: Buddhist
Timeline
Nurse Manager
Tung Shin Hospital
01.2023 - Current
Assistant Nurse Manager
Tung Shin Hospital
01.2022 - 12.2022
Clinical Instructor
ICU/HDU Department
03.2017 - 12.2021
Charge Nurse
ICU/HDU Department
01.2016 - 03.2017
Senior Staff Nurse
ICU/HDU Department
09.2013 - 12.2015
Staff Nurse
ICU/HDU Department
08.2008 - 08.2013
Assistant Nurse
A&E Department
08.2003 - 12.2006
Nurse Aide
Multidisciplinary Ward
4 2001 - 6 2001
Advance Diploma in Critical Care
Pusat Perubatan University Malaya
Diploma in Nursing
Pantai Institute of Health Science And Nursing
Certificate of Nursing
Academy of Nursing Tung Shin Hospital
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