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Detail-oriented Tier 2 Service Desk Specialist with expertise in IT quality assurance and incident management. Proficient in complex remote troubleshooting and mentoring Tier 1 staff, utilizing ServiceNow & Jira for efficient ticket resolution and high customer satisfaction. Certifications in progress include Linux+, Server+, CCNA, AWS Cloud Administrator, CISSP, and AZ-104: Azure Administrator Associate. Holds a Top Secret SCI clearance with CI polygraph since 2017.

"Dedicated and motivated individual with a basic understanding of computer science principles. Eager to apply foundational knowledge in programming languages such as Python and HTML/CSS to contribute effectively to a technology-driven environment. Possesses strong problem-solving skills and a keen interest in learning and mastering new concepts in computer science. Proven ability to work collaboratively in team settings and communicate effectively with colleagues. Seeking an opportunity to further develop technical skills and contribute to innovative projects in the field of technology."

As a CIS student, I possess a strong foundation in both technical and business aspects of information technology. With skills in programming, database management, systems analysis, and project management, I have hands-on experience with various programming languages and frameworks. Additionally, my previous experience as a tech expert at Jarir has sharpened my adaptability and ability to learn quickly in dynamic environments. I thrive in collaborative settings and am passionate about innovation and problem-solving. I am excited to apply my skills and knowledge to contribute to the success of an organization in the IT field.

Experienced software developer seeking position in software development company where I can put my previous experience of Angular, C#, .NET core, sql and Mysql to use, enhance my skill set and knowledge and learn new skills.

Lee Wei Xian

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Waiter

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Counter for Health Care

Sales Man for Gym Facilities

Online Internship (Mobile Application Development)

Event Planner & Program Master

Leader of Data Entry Group

Calling Operation and Customer Service

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Bachelor of Computer Science - Network Security