LEE WAI KIONG
Singapore,Woodland
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Dominos Pizza Pte Ltd
01.2023 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Operation Executive
GreatSolution Pte Ltd
01.2022 - 12.2022
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Implemented inventory management systems, reducing stock discrepancies and wastage.
- Trained and guided team members to maintain high productivity and performance metrics.
Kitchen Assistant
Haikee Brothers
01.2021 - 12.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
Kitchen Supervisor
Streat Hong Kong Café
01.2019 - 12.2021
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
- Served consistent portions following recipes and control standards.
Kitchen Supervisor
Tenderfresh Group
01.2017 - 12.2019
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Implemented standardized portion control practices for consistency across all dishes served at the establishment.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
Production Engineer
SPC Industries Sdn Bhd
01.2013 - 12.2016
- Managed production schedules, ensuring timely delivery of products while maintaining high quality standards.
- Performed root cause analysis and implemented corrective actions.
- Communicated with other team members to enhance process and performance.
- Created engineering documentation for manufacturing processes, equipment specifications and change notices.
- Supervised entire production process and prepared proper documentation for dispatch.
- Manage raw material and accessories supply for production.
- Liaise with projects' contractors, suppliers, and/or sub-con to meet the customer requirement.
- Assist in production machinery troubleshooting.
Project Engineer
Munivac Sdn Bhd
01.2012 - 12.2013
- Project trial planning and trial result analysis.
- Assist in operation for improving product to meet customer requirement.
- Liaise with customers & suppliers to produced required parts.
- Coordinating with QC, Production, and Mold maintenance department for product trial, operation and troubleshooting.
Engineering Assistant
Showa Denko HD
01.2010 - 12.2012
- Analyze machine troubles and errors.
- Sputter machine general preventive maintenance.
- Supervise operators when product or machine got issue.
- Analyze and solve for product error.
- Service Machine components and parts.
- Preparation of required items for Sputter machine conversion.
Education
BACHELOR’S DEGREE - MANUFACTURING ENGINEERING
UNIVERSITY TECHNICAL MALAYSIA MELAKA (UTEM)
Malacca 04.2005 - 01.2009
Skills
Work/Cook Station Process Flow Managing
Food Inventories Control
Project Management
Team Leading
Production Planning and Control
Raw Material and Inventories Control
undefinedTimeline
Assistant Manager
Dominos Pizza Pte Ltd
01.2023 - 05.2025
Operation Executive
GreatSolution Pte Ltd
01.2022 - 12.2022
Kitchen Assistant
Haikee Brothers
01.2021 - 12.2022
Kitchen Supervisor
Streat Hong Kong Café
01.2019 - 12.2021
Kitchen Supervisor
Tenderfresh Group
01.2017 - 12.2019
Production Engineer
SPC Industries Sdn Bhd
01.2013 - 12.2016
Project Engineer
Munivac Sdn Bhd
01.2012 - 12.2013
Engineering Assistant
Showa Denko HD
01.2010 - 12.2012
BACHELOR’S DEGREE - MANUFACTURING ENGINEERING
UNIVERSITY TECHNICAL MALAYSIA MELAKA (UTEM)
04.2005 - 01.2009
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