Lee Tit Min
Sales Executive
Kota Kinabalu, Sabah,12
Summary
Proven Sales Executive at Harrisons Trading Sdn Bhd, adept in business development and lead prospecting, I've consistently surpassed sales goals through strategic planning and robust client relationships. My expertise in sales funnel management and business networking has significantly increased revenue, with a strong focus on achieving results and enhancing customer satisfaction.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Sales Executive
Harrisons Trading Sdn Bhd
01.2011 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
Sales Supervisor
Harrisons Trading Sdn Bhd
09.2009 - 01.2011
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Trained team members in successful strategies to meet operational and sales targets.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sales Representative
Harrisons Trading Sdn Bhd
03.1995 - 09.2009
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
Shipping Clerk
NCT Forwarding & Shipping
09.1994 - 01.1995
- Contributed to cost-saving initiatives by identifying opportunities for process improvements within the shipping department''s operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Reviewed order data to verify transactions and shipping dates.
Education
Some College (No Degree) - Marketing Management
University Teknologi Malaysia
Johor Bahru, Johor, Malaysia 02.2001 - 11.2005
Skills
Timeline
Sales Executive
Harrisons Trading Sdn Bhd
01.2011 - Current
Sales Supervisor
Harrisons Trading Sdn Bhd
09.2009 - 01.2011
Some College (No Degree) - Marketing Management
University Teknologi Malaysia
02.2001 - 11.2005
Sales Representative
Harrisons Trading Sdn Bhd
03.1995 - 09.2009
Shipping Clerk
NCT Forwarding & Shipping
09.1994 - 01.1995
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