LEE SIEW LING
F&B Manager
Miri
Summary
Dynamic and results-driven professional with a proven track record as Owner & Manager at Jen's Bakery Cafe. Exceptional communication and problem-solving skills led to improved operations and customer satisfaction. Experienced in team management and content generation, with a strong focus on delivering high-quality service and innovative solutions.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Jen's Bakery Cafe
Owner & Manager
07.2023 - 10.2024
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
Homebaker
Pastry Chef
03.2021 - 05.2023
- Operate and manage the pastry section.
- Prepare a variety of baked goods.
- Decorate and present pastries and baked goods in a tasteful and beautiful way.
- Monitor and order ingredients, supplies and equipment.
- Meet the customers to discuss custom-made desserts or baked goods for special occasions.
Shop.com
Online Stores
06.2019 - 10.2022
- Generating content for the website and social media.
- Optimizing content on the web.
- Updating social media platform.
- Marketing or communications qualifications.
- Strong analytical skills.
- Ability to work independently and within a team.
Etude House
Beauty Consultant
09.2014 - 02.2016
- Greet customers upon their arrival.
- Demonstrate proper use of make up and skin care products.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Ensure proper presentation of products an shelves.
- Replenish stock as needed.
- Inform customers on prices and special offers.
Education
Cert IV in Patisserie - Patisserie
Royal Gurgkhas Institute of Technology
Melbourne Australia 04.2001 -
No Degree - Secondary Education
St Columba Miri
Miri 04.2001 -
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Team management
- Problem-solving
- Time management
- Excellent communication
Timeline
Jen's Bakery Cafe
Owner & Manager
07.2023 - 10.2024
Homebaker
Pastry Chef
03.2021 - 05.2023
Shop.com
Online Stores
06.2019 - 10.2022
Etude House
Beauty Consultant
09.2014 - 02.2016
Cert IV in Patisserie - Patisserie
Royal Gurgkhas Institute of Technology
04.2001 -
No Degree - Secondary Education
St Columba Miri
04.2001 -
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