LEE CHUN YAP
Customer Service
Semenyih
Overview
7
7
years of professional experience
Work History
Tiktok Livestreamer
Puchong
04.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Customer Service
TDCX
01.2024 - 04.2025
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Provided excellent customer service to exceed customer expectations.
- Provided exceptional customer service, addressing passenger inquiries courteously and knowledgeably.
- Provided excellent customer service, resolving complaints promptly and professionally.
- Strengthened client relationships through consistent communication and excellent customer service.
Medical Sales Representative
Enzo Medicare
11.2023 - 01.2024
- Demonstrated expertise in medical terminology and procedures, effectively communicating product benefits to physicians and clinicians.
- Achieved consistent sales targets by building and maintaining strong relationships with healthcare professionals.
- Collaborated with cross-functional teams to develop and execute effective marketing strategies.
Customer Service
Envo BPO Sdn Bhd
09.2022 - 10.2023
- Resolved customer inquiries and complaints, ensuring high levels of customer satisfaction.
- Demonstrated strong interpersonal skills by effectively communicating with diverse range of customers.
- Utilized problem-solving abilities to address and resolve customer concerns promptly and efficiently.
- Collaborated with team members to streamline processes and improve overall customer service experience.
Warehouse Worker
Dibaq (M) Sdn Bhd
04.2020 - 05.2022
- Experienced in managing and organizing inventory in a fast-paced warehouse environment.
- Proficient in operating forklifts and other material handling equipment.
- Skilled in accurately picking and packing orders, ensuring efficient and on-time delivery.
- Excellent team player with a proven track record of meeting daily production goals.
Property Agent
DF Realty Sdn Bhd
01.2019 - 07.2019
- Developed and maintained a strong network of clients through strategic marketing and referrals.
- Conducted market research and analysis to provide accurate property valuations and investment advice.
- Proactively handled contract negotiations, ensuring smooth transactions and legal compliance.
Education
Diploma - IT
Tunku Abdul Rahman College
Wangsa Maju KL01.2026
SPM - undefined
SMJK (C) Yu Hua
Kajang Selangor12.2014
Skills
Active Listening
Communication
Problem Solving
Empathy
Multi-tasking
Patience
Stress Management
Adaptability
Time Management
Timeline
Tiktok Livestreamer
Puchong
04.2025 - 01.2026
Customer Service
TDCX
01.2024 - 04.2025
Medical Sales Representative
Enzo Medicare
11.2023 - 01.2024
Customer Service
Envo BPO Sdn Bhd
09.2022 - 10.2023
Warehouse Worker
Dibaq (M) Sdn Bhd
04.2020 - 05.2022
Property Agent
DF Realty Sdn Bhd
01.2019 - 07.2019
SPM - undefined
SMJK (C) Yu Hua
Diploma - IT
Tunku Abdul Rahman College