LEE CHUN RONG
JOHOR
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
9
9
years of professional experience
Work History
Cashier
Soxworld
01.2018 - 07.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Used POS system to enter orders, process payments and issue receipts.
Restoran
Food Basics
01.2017 - 12.2017
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Chicken Rice Shop
You Meng
01.2016 - 12.2016
- Contributed to a positive work environment by consistently demonstrating professionalism and exceptional customer service skills.
- Facilitated efficient communication between departments, ensuring accurate pricing information was shared among all relevant parties.
- Enhanced customer loyalty through personalized service, addressing individual needs, and providing helpful suggestions based on product knowledge.
Education
No Degree - Business
SMK SRI RAHMAT
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Product restocking
Drawer balancing
Order Taking
Basic Math Competence
Order Packaging
Product Scanning
Retail Operations
Customer Transactions
Languages
Chinese (Mandarin)
Native language
Malay
Advanced
C1
English
Upper intermediate
B2
Timeline
Cashier
Soxworld
01.2018 - 07.2024
Restoran
Food Basics
01.2017 - 12.2017
Chicken Rice Shop
You Meng
01.2016 - 12.2016
No Degree - Business
SMK SRI RAHMAT
04.2001 -
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