Lee Chiau Yin
ADMIN / TOUR OPERATOR
Kota Kinabalu
Summary
Motivated and fast-learning individual seeking a position as an Admin Assistant or Tour Operator where I can contribute my communication skills and customer service experience in a professional environment.
Overview
5
5
years of professional experience
Work History
Personal Assistant Cum Admin
V Well Transport Sdn Bhd
02.2025 - 04.2025
- Operated the POS system and assisted in store inventory management.
- Supported daily administrative tasks and appointment scheduling.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Used discretion when handling confidential information.
OP
WIN BORNEO (WFH)
07.2024 - 10.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Cashier
U Nine Cafe
01.2024 - 12.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Fatty Kitchen
01.2020 - 01.2023
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
PT3 , SPM -
SM LOK YUK LIKAS
Kota Kinabalu, Sabah, Malaysia12-2019
Skills
Communication
Personal Information
- Date of Birth: 09/18/01
- Gender: Female
- Nationality: Malaysian
- Driving License: DA
Timeline
Personal Assistant Cum Admin
V Well Transport Sdn Bhd
02.2025 - 04.2025
OP
WIN BORNEO (WFH)
07.2024 - 10.2024
Cashier
U Nine Cafe
01.2024 - 12.2024
Cashier
Fatty Kitchen
01.2020 - 01.2023
PT3 , SPM -
SM LOK YUK LIKAS
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