Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Law Ching Khuen

Ipoh, Perak

Summary

Adept at strategic planning and financial administration, I significantly enhanced operational efficiency and revenue growth at Sage Biz Management Services. Leveraging skills in organizational development and recruitment, I led initiatives that reduced financial inconsistencies and fostered robust partner relationships, demonstrating a keen ability to drive performance and cultivate talent.

Overview

25
25
years of professional experience

Work History

Business Partner

Sage Biz Management Services
02.2022 - Current
  • Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Maintained internal control safeguards for receipt of revenue, costs and organizational budgets and actual expenditures
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
  • Collaborated with colleagues and support staff to maximize team efficiency.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Developed and implemented strategies to enhance partner relations.
  • Prepared and presented reports on status of projects and initiatives.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Monitored partner performance and provided feedback on areas of improvement.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reported issues to higher management with great detail.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.

Income Tax Assistant

KHL & Associates Sdn. Bhd.
02.2020 - 02.2022
  • Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Offered clients recommendations to reduce tax liabilities.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Identified potential audit red flags to minimize risk of IRS audits.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Researched complex tax issues utilizing online resources and professional tax software.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Analyzed financial records to verify accuracy of tax returns.
  • Assessed client tax situations to determine best filing options.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Input financial data and produced reports using [Software].
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Inspected account books and recorded transactions.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Entered figures using 10-key calculator to compute data quickly.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Matched purchase orders with invoices and recorded necessary information.

Company Director

Sage Biz Advisory Sdn. Bhd.
07.2007 - 02.2022
  • Conducted follow-up procedures to drive completion of contracts and service level agreements.
  • Mentored team participants in customer culture, operational needs, and sales techniques to close sales.
  • Maintained fluency in relevant social and digital technologies and platforms.
  • Cultivated relationships with appropriate social media influencers to advance brand exposure.
  • Designed strategic percentage of volume with clients to deliver compelling client presentations to sell-in recommendations.
  • Identified client opportunities for new business proposals and developed sales plans for each target account.
  • Collaborated with operations and management team to prepare and lead sales presentations.
  • Executed digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to achieve client's goals.
  • Collaborated with clients to determine and identify [Type] objectives, goals, KPI's, strategies and tactics.
  • Retained business through proactive sales activities directed at key decision-makers.
  • Provided strategic counsel to clients on larger impact and day-to-day tactics of digital and social media.
  • Mastered knowledge of client business on behalf of cross-functional teams.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Senior Auditor

KHL & Associates Sdn. Bhd.
02.2000 - 02.2022
  • Reconciled balance sheets and streamlined best practices for balance sheet processes.
  • Completed year-end closing processes with controllers and external auditors.
  • Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
  • Reviewed documents and accounts for discrepancies and resolved variances.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Developed and implemented corrective actions to bring business areas in line with standards.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Identified management control weaknesses and provided value added suggestions for remediation.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Maintained professional knowledge by attending [Number] [Type] and [Type] workshops annually.
  • Maintained integrity of general ledger and chart of accounts.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Collected and reported monthly expense variances and explanations.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Developed financial models to assess and analyze financial performance of clients.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Identified legal tax savings and recommended ways to improve profits.
  • Provided journal entries and performed accounting on accrual basis.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Trained new employees on accounting principles and company procedures.

Education

LCCI 3 Level
Ipoh, Perak, Malaysia

ACCA Certified Accounting Technician
Ipoh, Perak, Malaysia

Skills

  • Strategic planning
  • Financial administration
  • Organizational development
  • Recruitment and hiring
  • Administrative management
  • Human resources
  • Operations management
  • Expense control
  • Performance analysis

Languages

Chinese (Cantonese)
Native language
English
Upper intermediate
B2
Malay
Intermediate
B1
Chinese (Cantonese)
Proficient
C2
Chinese (Mandarin)
Proficient
C2

Timeline

Business Partner

Sage Biz Management Services
02.2022 - Current

Income Tax Assistant

KHL & Associates Sdn. Bhd.
02.2020 - 02.2022

Company Director

Sage Biz Advisory Sdn. Bhd.
07.2007 - 02.2022

Senior Auditor

KHL & Associates Sdn. Bhd.
02.2000 - 02.2022

LCCI 3 Level

ACCA Certified Accounting Technician

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Law Ching Khuen