Laveenraj Raveechandran

Work History

Outlet Manager

Ayu Awana by Zouk-Genting Highlands

03.2024 - Current

Ensured all venues opened and closed on time, maintaining high operational standards and readiness for business
Coordinated communication between front and back-of-house teams for smooth operations
Monitored and upheld cleanliness, safety, and hygiene across all areas, including kitchen, bar, and dining spaces
Conducted detailed profit and loss analysis to optimize operational costs and increase profitability
Planned and managed annual budgets for outlets, ensuring financial goals were met
Kept detailed records of daily, weekly, and monthly costs and revenues to track financial performance
Demonstrated strong understanding and application of food safety standards, ensuring compliance with industry regulations
Maintained hygiene protocols and conducted regular checks to uphold food quality and safety
Organized diverse events, including weddings, corporate functions, product launches, and annual dinners
Developed and executed marketing activities such as promotional events and discount schemes to drive revenue growth
Recruited, trained, and motivated staff to excel in their roles while maintaining high standards of service
Prepared shift schedules, processed payroll, and implemented effective onboarding processes for new employees
Conducted ongoing training programs and addressed performance issues to ensure staff productivity and efficiency
Met and greeted guests, managed reservations, and provided expert advice on menu and wine selections
Gathered and analyzed customer feedback to implement menu enhancements and improve the overall guest experience
Collaborated with the head chef to plan and coordinate menus, incorporating customer preferences and trends
Designed and improved beverage menus to align with market demands and enhance guest satisfaction

Restaurant Manager

Luuma Dining & Bar-Kuala Lumpur

12.2022 - 03.2024

Coordinate various kind of events such as wedding, corporate, product launching, birthdays, annual dinner and networking
Organise marketing activities, such as promotional events and discount schemes
Coordinate the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team
Recruit, train, manage and motivate staff
Respond to customer queries and complaints
Meet and greet customers, organise table reservations and offer advice about menu and wine choices
Check stock levels, order supplies and prepare cash drawers and petty cash
Plan and coordinate menus, working closely with the head chef
Create beverage menu and improvise
Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue
Process payroll for all restaurant staff
Keeping diners satisfied and happy with excellent customer service

Manager In Training

La Bodega-Kuala Lumpur

01.2018 - 06.2018

Ensure all venues open on time and that they are ready for business
Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue
Keep staff busy and productive at all times
Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be
Maintain back of house and cellars to a high standard
Liaise on shift with Head Chef to resolve problems and ensure great service
Complete daily paperwork to ensure the safe running of the venues, and for those standards to be monitored and maintained throughout the shift
Pre-empt and actively responding to problems that arise and keeping management up to date
Ensure all venues close on time, end of day jobs completed to a high standard, staff are signed off promptly, all back and front of house areas checked and secured and that venues are in excellent order for the next days service
To actively maintain all areas within your remit, i.e
Toilets, Atrium, smoking area
To clean and maintain all equipment and notify management of any issues
Assist in cash handling procedures as required
Feedback on your shift to the managers and supervisor taking over
Attend all staff meetings

Assistant Manager

River Quay Dining & Lounge-Melaka

12.2014 - 02.2017

Research new wholesale food & beverage suppliers and negotiate prices
Calculate future needs in kitchenware and equipment and place orders, as needed
Manage and store vendors' contracts and invoices
Coordinate communication between front of the house and back of the house staff
Prepare shift schedules
Process payroll for all restaurant staff
Supervise kitchen and wait staff and provide assistance, as needed
Keep detailed records of daily, weekly and monthly costs and revenues
Arrange for new employees' proper onboarding (scheduling trainings and ordering uniforms)
Monitor compliance with safety and hygiene regulations
Gather guests' feedback and recommend improvements to our menus

F&B Supervisor

Hatten Hotel Melaka

Melaka, Melaka

02.2013 - 02.2014

Waiter

Movida

Melaka, Melaka

01.2011 - 01.2013

Summary

Overview

Work History

Outlet Manager

Restaurant Manager

Manager In Training

Assistant Manager

F&B Supervisor

Waiter

Education

Foundation In Mechanical Engineering - Engineering

STPM -

SPM -

Skills

Certification

Personal Information

Languages

Timeline

Similar Profiles

AFIQ IZZUDDIN BIN NAZRIAFIQ IZZUDDIN BIN NAZRI

Brian BixelBrian Bixel

Robin RyanRobin Ryan