LAVANYA MURUGAN
ADMIN
Seremban, Negeri Sembilan
Summary
Proactive and customer-focused, adept at cash handling and customer service, demonstrated during roles at KFC and MONEY CHANGER. Excelled in maintaining accurate cash drawers and enhancing customer satisfaction. Skilled in multitasking and efficient problem-solving, ensuring operational excellence and fostering repeat business.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Cashier
KFC
10.2024 - 11.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Clerk
MONEY CHANGER
03.2024 - 09.2024
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
SPM
SEKOLAH MENENGAH KEBANGSAAN TUNKU AMPUAN NAJIHAH
Seremban, Negeri Sembilan, Malaysia02-2024
Skills
Customer service
Timeline
Cashier
KFC
10.2024 - 11.2024
Clerk
MONEY CHANGER
03.2024 - 09.2024
SPM
SEKOLAH MENENGAH KEBANGSAAN TUNKU AMPUAN NAJIHAH
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