Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
References
Timeline
CustomerServiceRepresentative

LAVANNYA ANADA RAO

MARKETING ASSISTANT
Johor Bahru,01

Summary

Seeking growth-oriented career shift opportunity to provide my excellence in profession with approximately 5 years industrial experience in banking, marketing & corporate field. Looking for profession which utilize my skills, knowledge, leadership qualities and professional ethics within a highly reputed organization where advancement correlates with high performance and achievements

To be a part of your company community and achieve the company goals.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Marketing Executive

Alfacare Sdn Bhd
Jalan Toman 4 KEMAYAN SQUARE, Seremban
2020.12 - Current

Support the work of marketing managers and executives on projects directed at maximizing company profits and developing sales strategies or marketing campaigns.

· Advertising , marketing & manage company products in social media eg.FB, Wechat, Whatsapp, PM,blog etc.

· Handling customer enquiry via Social Media eg. FB, Wechat, Whatsapp, PM,blog etc.

· Liaise with customers & manage customer’s orders.

· To expand the customer base as well as to serve existing clients.

· Plan, Prepare and manage the publication and distribution of marketing materials.

· Maintain a good relationships and follow up with purchased customers / existing customers.

· Provides information by collecting , analyzing , and summarizing data and trends.

Aviation Security Officer

Certis Cisco Aviation Security Pte.Ltd
Changi Airport Singapore, Singapore
2018.03 - 2020.08

· Conducting security screening checks and ensuring the safety of the passengers while maintaining its high security standards. It is the last line of defense against potential threats - filtering out prohibited/critical items that may pose risk to the safety of passengers and aircraft.

· All duties are performed with accordance to the airport security guidelines.

· Physically check objects, persons entering the part of the airport devoted to air operation including crews, staffs and pilots.

· Monitoring X-ray machines on X-Ray screening of check in luggage.

· Handling all passengers’ inquiries.

· Prevent unauthorized access to restricted areas.

· Lead and supervise team to ensure all doing work correctly.

· Performed 12 hours rotational shift work.

Claim Executive

Corporate Outsources Service Sdn. Bhd
City Square , Johor Bahru Malaysia
2016.01 - 2018.02

· Process and maintain data for corporate clients to ensure claims are processed in a timely manner.

· Process and adjudicate medical receipts using web-based portal

· Preparation of settlement letters to be mailed out to members

· Handle email enquiries from service providers, Corporate Clients and employees

· Keying in of claim information into the system

· Attend to claims investigation and provide findings/chronological updates

· Timely follow-up & follow-up on pending cases for proper closure

Bank Teller

Public Bank Berhad
Sunway, Petaling Jaya, Malaysia
2013.09 - 2015.10

· Ensure proper implementation of the reporting system at its head/main/branch offices

· Be the resident expert in his Bank institution to whom the staff shall refer for clarification on the reporting system. In the event that the Statistical Officer is unable to do.

· Answer the queries raised, he shall contact the Bank for assistance

· Also being typist/teller/clerk

Education

High School Diploma -

Malaysian Academic And Skill Advancement College
Puchong Prima, Selangor
2011.08 - 2014.09

High School Diploma -

Sekolah Menengah Kebangsaan Taman Rinting 2
Johor Bahru
2005.01 - 2009.12

Skills

    Technical Skills

Personal Skills

Basic Computer Skills

Good coaching skills and promoting cooperation in team

Leadership Skill

Communication Skills

Accomplishments

    Good Team Player

    -analytical, logical and accounting skills & enhanced language skills

    - excellent communication skills in written and verbal

    -goal- oriented, analytical & have astute ability to meet tight deadlines

    -able to communicate with different level of management &co-workers

    - willing to learn new things, able to work in team and patient person

    - outgoing, responsible, and independent person.

Additional Information

Portraying Exceptional Leadership Qualities by:

-motivating co-workers, fostering morality & positive development

-having good coaching skills and promoting cooperation in team.

· Willing to relocate & willing to travel

· Able to work in shift hours

· Notice period: Immediate

Last Withdrawn Salary: RM2,600

Expected Salary :$2,000 and above (Negotiable)

Preference Location : Singapore

Software

Microsoft WORD

Microsoft POWERPOINT

Microsoft Excel

Sage UBS

MYOB

Asscend

Siebel

References

Mr Surali Raj (CEO) From Alfacare Sdn.Bhd

Contact No : +60196600088

Lurthumary Robert (Flight Supervisor) From Certis Cisco Aviation Pte Ltd

Contact No : +65 81175610 / +60164827060

Mr.Ravi Shankar (Assistant Manager) From Corporate Outsources Sdn.Bhd

Contact No : +60123566225

Encik Aidi (Senior Manager) From Public Bank Berhad

Contact Info : +60122802005

Timeline

Marketing Executive

Alfacare Sdn Bhd
2020.12 - Current

Aviation Security Officer

Certis Cisco Aviation Security Pte.Ltd
2018.03 - 2020.08

Claim Executive

Corporate Outsources Service Sdn. Bhd
2016.01 - 2018.02

Bank Teller

Public Bank Berhad
2013.09 - 2015.10

High School Diploma -

Malaysian Academic And Skill Advancement College
2011.08 - 2014.09

High School Diploma -

Sekolah Menengah Kebangsaan Taman Rinting 2
2005.01 - 2009.12
LAVANNYA ANADA RAOMARKETING ASSISTANT