Lavania Narayansamy +60163588653

• Monthly Salary MYR 6,500 -Managing the telesales team within a company
• Train the junior staff -Set sales targets - Implement sales strategies -Monitor performance -Handle customer complaints -Completely free trial, no card required., Plan ,formulate and implement appropriate marketing strategies including advertising and promotion to increase Sales volume and market share
• Identify potential Sales and market opportunities and to position the company 's product
• To provide the leadership direction and management of the Sales team
• To encourage and motivate Sales team to maximize their full potential and build strong teamwork - To drive Sales team to achieve company goals ,objectives and collection target.

-SUMMARY -

We're an online platform where we assist the student and working adults an accommodation place to stay - assign all enquirers leads to Tele Booking Consultant

- Call Renewal

- Handle Complain

- Monitor Calling from 3cx

- Monitor life Chat -Tawk

- Monitor Lead from CRM

-Update Admin Panel ( Other CRM) Update Availabili\y sheet ( Update

( vacant room )

- Create Booking in System

- Update in the system

- Monitor all the data in the system

• Monthly Salary MYR 5,100

Job Scope

- Identifying, qualifying, and securing business opportunities (ask questions for customers’ fact-finding and close meet-up appointment) Answer questions about the services of the company

- Direct prospects to the field Business Development team

- Enter and update customer information in the database .

- Take and process orders in an accurate manner

- Go the “extra mile” to meet sales quotas and facilitate future sales

- Keep records of calls and sales and note useful information 8.Building

business relationships with current and potential clients

- Train the newcomers using the CRM and the Admin Panel

- Conduct system training for the newcomers

- Offline marketing to bring in more clients

- Inspection on the operation site

-SUMMARY -

-Find the Best Tenant for owner ,also drawing rental demand to owners and Make the place to unprofitable to profit

- Develop goals and objectives for the business development tea

- Lead the business development team to meet goals and track progress.

- Identify prospects’ needs and their business drives. Explain our product’s value proposition.

- Maintain the database to ensure regular contact with leads/prospects.

- Attend industry events to network with prospective clients and build long-lasting client relationships.

-Create and execute strategic development/marketing plan, including, budgetary requests and justifications.

- Track and report progress with implementation of strategic plan for senior staff to evaluate change needs and/or success.

- Research and recommend new sources for growth opportunities. - Present products and give demonstrations to prospects and existing clients

. - Build prospect profiles to analyze possible needs and areas of opportunity.

RESPONSIBILITIES

• Coordination and Supervision
• Coordinate ,manage and monitor the workings of various departments in the organization
• Financial- Review financial statements and data.Utilize financial data to improve profitability.Prepare and control operational budget.Control inventory.Plan effective strategies for the financial well being of the company
• Human Resources - Plan the use of human resources-Organize recruitment and placement of required staff.Establish organizational structures.Delegate tasks and account abilities.Establish work schedules.supervise staff .Monitor and evaluate performance
• Sales,Marketing and customer service-Manage customer support ,plan and support Sales and marketing activities - Strategic input- Liaison with top management.Assist in the development of strategic plans for operational activity .implement and manage operational plans.

-SUMMARY-

-recovery of charged-off pending payment of our client

- Contacts delinquent and negative share accounts by phone and mail. Analyzes members financial situations, provides financial counseling, negotiates arrangements, and/or resolve member service issues to bring their accounts current. Makes recommendations to management, when appropriate, for stronger collection actions

. - Maintain accurate records, files, and reports on all collection activity. -Informs management of trends in pending payment underwriting that contribute to delinquent/charged-off debts

- Ensure compliance with all regulatory programs including and Customer Identification Program. Assists other department personnel and performs other duties as needed.

Summary

- Coordination and Supervision-Coordinate ,manage and monitor the workings of various departments in the organization.

- Financial- Review financial statements and data.Utilize financial data to improve profitability.Prepare and control operational budget.Control inventory.Plan effective strategies for the financial well being of the company.

- Human Resources - Plan the use of human resources

-Organize recruitment and placement of required staff.Establish organizational structures.Delegate tasks and account abilities.Establish work schedules.supervise staff .Monitor and evaluate performance. - Sales,Marketing and customer service

-Manage customer support ,plan and support Sales and marketing activities

- Strategic input- Liaison with top management.Assist in the development of strategic plans for operational activity .implement and manage operational plans.

Summary

- Provide a high level of support to the Chief Executive Officers. Be the first to communicate with CEO and Corporate Office, speaking with clients, other employees and upper management.

- Organizing and maintaining diaries and making appointments,

- To communicate and setting up meeting with third party for event arrangements as agreed by CEO.

- To ensure all aspects of meetings are organized, agenda are developed and prompt action taken maintaining timely responses to deadlines at all times.

- To attend meeting and minutes meeting as required.

- handling and filtering incoming calls, appointments and scheduling meetings.

• Industry Advertising / Marketing / Promotion / PR
• Specialization Advertising/Media Planning

Summary

- Handle a portfolio of members to ensure timely payment are made . - Coordinating and executing timely and accurate collection of members,accounts including calling up members.

- Timely issuance of reminders on overdue accounts.

- Monitor collection processes ,handle and investigate cases for efficient dept recover

- sent out reminder letter to member

- Proactive in taking steps to resolve issues to ensure timely collection. - Dealing with queries in a timely and professional manner.

- Maintain accurate and up to date details in the database.

- Liaise with external parties for debt collections matters.

-Provide supportive assistance to other internal departments within the organization ,as required

- Handle any other admin works,tasks and reports to ensure a daily activity runs smoothly.

Summary

- Timely issuance of reminders on overdue accounts.

- Proactive in taking steps to resolve issues to ensure timely collection. - Handle any other admin works,tasks and reports to ensure a daily activity runs smoothly.

Summary

- Calling customer

- planning and strategy of calling customer

- Summarize customer that need to be call

- Discuss with customer on collection,issue,to be solved and outstanding amount.

- Provide customer with necessary documents ieg : invoice ,statement and order form

- Follow up with customer on payment

- Review ,update and rectify of collection issues and record all conversation in (myob)

- Record cheques received in log book

- All the cheques for bank in,write the cheque deposit slip and record in cheque deposit book

- have to do black listing and suspension of account.make sure order form ie invoice foc for display ,order form equal to summary order form.

- always must keep good relationship with customers

Summary

- Plan ,formulate and implement appropriate marketing strategies including advertising and promotion to increase Sales volume and market share.

- Identify potential Sales and market opportunities and to position the company 's product.

- To provide the leadership direction and management of the Sales team.

- To encourage and motivate Sales team to maximize their full potential and build strong teamwork

- To drive Sales team to achieve company goals ,objectives and collection target.

• On the road magazines
• Industry Advertising / Marketing / Promotion / PR
• Specialization Advertising/Media Planning

- Organizing all the essential support facilities for the team

- Resolving the day-to-day problems of filming and coordinating the other activities ( camera,sound, editorial and music)

- Organizing the location / set, props and equipment, accommodation and catering, crew hire and Employment contracts

- Tallying the running costs

- Sorting out any issues or conflicts that may arise. On small productions, such as documentaries,this function might be carried out by the producer or producer/director or even an experienced production assistant.

RESPONSIBILITIES -worked part time

- Identifies necessary costume requirements for production

- Give new ideas for wardrobe designer

- Obtains (purchase, sews, rents, etc.) necessary costumes for production

- Organizes cast members to help acquire necessary costumes

- Repairs existing costumes as necessary

- Organizes return of cleaned costumes to general club storage after production.

Summary

- Welcome people as they enter the hotel lobby and always be friendly and helpful to customer

- Make sure everyone signs in with name and nationality id

-Copy client’s driver’s license, SS cards for client and all dependents, bank account if using direct deposit. Give copies to client

-On busy days, when there will be a long wait, offer people the opportunity to sign in and come back later. Give them the phone number to call for updates

- Answer phone at front desk and provide information when possible.