LATIFAH KAIYISAH BINTI MOHD LATIB
Content Moderator
KUALA LUMPUR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Trust & Safety New Associate
ACCENTURE TECHNOLOGY SOLUTIONS SDN BHD
2022.11 - Current
- Content Review and Analysis: Efficiently screen and evaluate various content types (text, images, videos) based on established guidelines and policies.
- Content Removal and Flagging: Identifying and removing inappropriate content, and effectively flagging borderline cases for further review.
- Accuracy and Attention to Detail: Drove accurate analysis of guidelines to ensure content meets quality standards and adheres to platform guidelines.
Contact Service Representative
TRANSCOSMOS (MALAYSIA) SDN BHD
2022.05 - 2022.11
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Protégé
TENAGA NASIONAL BERHAD
2021.03 - 2022.03
- Enhanced legislative research by monitoring on going cases, tracking their progress, and preparing detailed reports.
- Updated databases for tracking legislation movement to ensure accuracy of information provided to staff members.
- Maintained confidentiality regarding sensitive information encountered throughout daily work responsibilities.
Intern
Dang Wangi District Police Headquaters
2019.06 - 2019.08
- Participated in training exercises, refining essential skills and knowledge for a future career in law enforcement.
- Thoroughly analyzed criminal information and processed crime scenes.
- Assisted police officers with daily adminstrative duties, increasing the effectiveness of law enforcement presence.
Intern
IPOH HIGH COURT, PERAK
2018.06 - 2018.07
- Actively participated in training sessions and workshops, continually expanding knowledge of court processes and procedures.
- Contributed to positive courtroom atmosphere by displaying professionalism and courtesy to all parties involved.
- Fostered a supportive learning environment during internship by actively seeking feedback from supervisors and colleagues.
Chess Coach (Part-time)
Self-employed
- Provided feedback, guidance and support to students on participation and performance.
- Conducted classes and workshops for students on special topics of interest.
- Developed critical thinking skills in students by emphasizing the importance of analyzing opponent's moves and predicting possible outcomes.
- Implemented innovative teaching methods such as game analysis software and online resources to enhance instruction effectiveness.
- Provided guidance on proper etiquette and behavior during competitive play, instilling a sense of professionalism in young players.
Education
Bachelor of Law With Honours -
Universiti Utara Malaysia
Sintok, Kedah, Malaysia 2001.04 -
Skills
Fluent in English
undefinedWebsites
Awards
10TH PLACE Women Category Chess MASUM 2020
1st Place Under18 Women Category , Chess MSSMKL 2010
References
PUAN NAJAT NABILAH BINTI MOHD HADURI
MANAGER OF DISPUTE RESOLUTION & DISCIPLINARY AFFAIR CORPORATE REVENUE LITIGATION
JABATAN PERKHIDMATAN UNDANG-UNDANG
+60192147981
Hobbies
My passion for chess extends beyond competition. While I actively test my skills in tournaments, I find immense satisfaction in sharing my knowledge as a chess trainer. I relish the challenge of mentoring students of all levels, fostering their strategic thinking and building their confidence on the board. Witnessing their growth and seeing the spark of strategic thinking ignite in their eyes is a truly rewarding experience.
Address
A-16-08 PANGSAPURI SRI PENARA, JALAN PERMAISURI 1, SRI PERMAISURI, KUALA LUMPUR, 56000
Timeline
Trust & Safety New Associate
ACCENTURE TECHNOLOGY SOLUTIONS SDN BHD
2022.11 - Current
Contact Service Representative
TRANSCOSMOS (MALAYSIA) SDN BHD
2022.05 - 2022.11
Protégé
TENAGA NASIONAL BERHAD
2021.03 - 2022.03
Intern
Dang Wangi District Police Headquaters
2019.06 - 2019.08
Intern
IPOH HIGH COURT, PERAK
2018.06 - 2018.07
Bachelor of Law With Honours -
Universiti Utara Malaysia
2001.04 -
Chess Coach (Part-time)
Self-employed
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