Summary
Overview
Work History
Education
Skills
Timeline
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Lamisa Ibnath Masud

Dlatour,Sunway jalan Taylors subhang jaya 47500

Summary

Results-driven and outgoing student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes.

Overview

2
2
years of professional experience

Work History

Cashier -Tim Hortons

Lamisa Ibnath Masud
Sunway, subhang jaya
01.2025 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.

Reception Administrator -Sunway Medical centre

Lamisa Ibnath Masud
Subhang jaya,Selangor 47500
10.2024 - Current
  • Managed incoming calls and routed them to relevant departments efficiently.
  • Handled basic inquiries from patients, providing accurate information promptly.
  • Supported administrative tasks by filing documents and updating patient records regularly.
  • Answered incoming phone calls, routing to appropriate parties throughout the hospital.

Student VOLUNTEER-AIESEC Taylors

Lamisa Ibnath Masud
Sunway, subhang jaya
12.2023 - 01.2024
  • Engaged with participants to promote awareness of services and resources available.
  • Coordinated volunteer schedules to ensure adequate support for various initiatives.
  • Collaborated with team members to develop promotional materials for events.
  • Assisted in the preparation of presentations, reports, and other materials.

Reception Shift Supervisor -QualitasTaylors klinik

Lamisa Ibnath Masud
Sunway, subhang jaya
10.2023 - 12.2023
  • Supervised front desk operations and managed receptionist schedules.
  • Coordinated patient services and resolved patient's complaints effectively.
  • Managed patient inquiries in a timely manner, ensuring superior customer service.

Volunteer Coordinator-MFAICC Conference

Lamisa Ibnath Masud
Sunway, Subhang jaya
10.2023 - 11.2023
  • Coordinated volunteer schedules and activities for community outreach programs.
  • Developed engaging training materials for volunteer orientation sessions.
  • Implemented feedback systems to improve volunteer experiences and engagement.
  • Collaborated with local organizations to enhance volunteer opportunities and partnerships.
  • Assigned volunteers to keep shifts properly staffed.
  • Facilitated communication between staff members and volunteers.

Education

BBA - International Business And Marketing

Taylors University
Sunway, Jalan Taylors Subhang Jaya 47500
12-2026

GED -

British Council
Dhaka, Bangladesh
05-2021

Olevels -

British Council
Dhaka Bangladesh
01-2020

Skills

  • Customer relationship management
  • Effective communication
  • Project management
  • Transaction handling
  • Team collaboration

Timeline

Cashier -Tim Hortons

Lamisa Ibnath Masud
01.2025 - Current

Reception Administrator -Sunway Medical centre

Lamisa Ibnath Masud
10.2024 - Current

Student VOLUNTEER-AIESEC Taylors

Lamisa Ibnath Masud
12.2023 - 01.2024

Reception Shift Supervisor -QualitasTaylors klinik

Lamisa Ibnath Masud
10.2023 - 12.2023

Volunteer Coordinator-MFAICC Conference

Lamisa Ibnath Masud
10.2023 - 11.2023

BBA - International Business And Marketing

Taylors University

GED -

British Council

Olevels -

British Council

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