Laksmi Devi Krishnan
Frontline Receptionist , Coordinator (current)
Klang, Selangor,10
Summary
- Self-motivated [Coordinator] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
- Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Coordinator's Assistant
Subang Jaya Medical Centre
03.2023 - Current
- Utilized office management software to record and track customer information.
- Compiled and analyzed data to produce reports.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Used job-related software to draft and finalize written correspondence and documentation.
- Managed company schedule to coordinate calendar and arrange travel.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
Senior Admin Assistant
Bagan Specialist Centre
06.2011 - 02.2023
- Have more than 10 years of total experience in administrative position plus organizational skills i.e managing phones and emails, scheduling appointments, planning meetings with experienced verbal and written communication skills
- In-depth understanding of office management and daily operations
- Hands-on experience with MS Office and other applications
- Seasoned working knowledge of office equipment, i.e printers and fax machines
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- Current responsibilities include greeting and providing general support to visitors, supporting senior staffs and executives with daily clerical tasks, answering phone calls, providing information to callers or connecting callers to appropriate people, scheduling appointments and updating calendar for clients, composing and typing regular correspondence, maintaining and updating existing filing system, developing, implementing and improving office policies and procedures, and being responsible for evacuation process in cases of emergency, acting as the first point of contact for patients and the emergency services.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Information Clerk
SAK Enterprise
01.2008 - 04.2011
- Provided office administration support to the office management
- Managed day to day office administration that includes drafting of correspondences, mail distribution, assisting in day-to-day billing and invoicing, assisting and carrying out general administration and daily operations in the office, attending to end customers and answering phone calls, handling documents filing, data entry, and general paperwork, monitoring staff attendance record, and performing any other tasks as assigned from time to time.
Personal Assistant
Karpal Singh & Co
02.2006 - 12.2007
- Answered phone calls, took messages, maintained diaries, and arranged appointments
- Also arranged monthly meetings.
Education
High School Diploma -
Universiti Teknologi Malaysia
Kuala Lumpur, Malaysia 04.2001 -
Professional Certificate in Education/Teaching/Training - Early Childcare
Vonad Institute
Skills
Office Administration
Administration Skills
Clerical
Customer Care
Windows Application
Windows OS
Customer Management
Secretarial
Interpersonal Communication
Insurance Verification
Negotiation
Staff Supervision
Document Control
Data Gathering
Additional Information
- MYR 4,800, Kuala Lumpur, Penang, Selangor, 17 years’ experience in recruiting, inducting and training staff. Passionate about employee engagement and enabling staff to contribute fully to achieve business aims. Now looking for challenging Billing and Administer departments.
- 17 years 2months
Salary
MYR 3,500
About Me
Female, 36 years, Klang, Malaysia, Malaysia
Personal Information
- Total Experience: 17 years
- Expected Salary: MYR 4,800
reading, hiking, marathons & zumba
- Interesting facts about reading, When reading the eyes of the reader looking at different letters convey a different image , but the brain still combines them into one. The average person reads less than one book per year. It says, each year in average 360,000 new books produced in english only.
- In one year i would end up finishing 8 to 11 books, which falls under fiction or non-fiction.
- In most scenario i would bring short stories which attached with the scenario of the place i would be going for hiking.
- interesting thing would be bring along a note/diary during the travel.
- hiking would be tiring not if you know how to matched your hikers energy and the place an adventure that a team would never be forgotten.
- Marathons is something i prefer to go alone since i don't like to attached while running along, its marathon dude.
- its fun to be while marathons & Zumbha are alike it makes people sweats and ad tiring with fun.
Timeline
Coordinator's Assistant
Subang Jaya Medical Centre
03.2023 - Current
Senior Admin Assistant
Bagan Specialist Centre
06.2011 - 02.2023
Information Clerk
SAK Enterprise
01.2008 - 04.2011
Personal Assistant
Karpal Singh & Co
02.2006 - 12.2007
High School Diploma -
Universiti Teknologi Malaysia
04.2001 -
Professional Certificate in Education/Teaching/Training - Early Childcare
Vonad Institute