Summary

Overview

Work History

Education

Skills

Websites

Languages

Timeline

LAILA SYAZUANI BINTI MOHD NAZRI

Sepang

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Support Officer position. Ready to help team achieve company goals.

Overview

years of professional experience

years of post-secondary education

Work History

Diploma's Internship

Sony EMCS(Malaysia) Sdn. Bhd.

8 2023 - 01.2024

Conducted data collection and daily reporting, identified areas for system improvement, and assisted in establishing standard operating procedures (SOPs) to ensure compliance with company standards.
Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies and collaborated within a team to achieve departmental KPIs.
Contributed to successful system implementation and optimization, including RPCS (Real-time Part Calling Systems) and Pull Card systems.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Part Time as Cashier

Colours and Fragrances Sdn. Bhd.

06.2023 - 08.2023

Engaged as a part-time cashier promoter for the esteemed Chanel brand, providing exceptional customer service and support at point-of-sale
Demonstrated a strong knowledge of Chanel products and values, assisting customers with their inquiries and purchases to enhance their shopping experience.

Certificate's Internship

Malaysia Airports Holdings Berhad (MAHB)

12.2019 - 03.2020

Effectively tracked and managed application requirements, and formulated maintenance plans for software applications
Responsible for the development and enhancement of collaboration solutions encompassing portals, web applications, messaging systems, and workflows.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Part Time as Retailer

TuFF Outlet, Mitsui Outlet Park

07.2019 - 11.2019

Assisted customers in product selection, provided information on Tuff's offerings, and ensured a positive shopping experience

Education

Diploma Teknologi Maklumat (Digital) - Information Technology

Politeknik Kuala Terengganu

Kuala Terengganu, Terengganu, Malaysia

03.2021 - Current

Pensijilan Teknologi Maklumat (Digital) -

Kolej Komuniti Kuala Langat

Banting, Selangor, Malaysia

06.2018 - 05.2020

Sijil Pelajaran Malaysia (SPM) - undefined

SMK Seri Sepang

01.2013 - 05.2017

Skills

Visual Basic

Python

JAVA

Android Studio

HTML

PHP

Problem-Solving

Computer Skills

Project Support