Summary
Overview
Work History
Education
Skills
Certification
Timeline
Lai Chiau Yuan

Lai Chiau Yuan

Kuala Lumpur

Summary

Professional Summary:

Detail-oriented Software Engineering Graduate with a strong foundation in full-stack development and proficiency in JavaScript, jQuery, C#, Python, and MySQL. Experienced in developing and optimizing web applications within Agile frameworks. A collaborative team player with excellent analytical skills and a commitment to delivering efficient, high-quality software solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Kia Hiang Restaurant
06.2025 - Current

Customer Service: Order Management, Guest Relations, Menu Knowledge

· Operations: POS Systems, Payment Processing, Table Bussing

· Soft Skills: Communication, Teamwork, Problem-Solving, Multitasking

IT Support Engineer

Jurudata Sdn Bhd
08.2023 - 05.2024
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Used ticketing systems to manage and process support actions and requests.
  • Assisted with updating technical support best practices for use by team.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.

Software Engineer Intern (WebDesign)

Sbit Traning Academy
09.2022 - 05.2023

Code:Wrote clean code; developed scripts; debugged systems.
Testing:Tested products; analyzed source code; upgraded performance.
Coordination:Reported milestones; coordinated deployments; proofread documentation.
Teamwork:Collaborated on solutions; followed best practices.

Education

Degree - Software Engineering

Sbit Training Academy, Petaling Jaya
06.2023

Diploma - Software in Engineering

Sbit Training Academy, Petaling Jaya
01.2022

High School Diploma - undefined

Sekolah Sri Bestari Private Shool, Bandar Sri Damansara
11.2019

Skills

    Languages: C#, Kotlin, PHP, JavaScript, HTML5, CSS, SQL

    Frameworks: NET, jQuery, Bootstrap Development: Full-Stack Web, Android Mobile, OOP, SDLC

    Databases: MySQL (Data Management)

Certification

Degree in Software Engineering

Timeline

Restaurant Waiter - Kia Hiang Restaurant
06.2025 - Current
IT Support Engineer - Jurudata Sdn Bhd
08.2023 - 05.2024
Software Engineer Intern (WebDesign) - Sbit Traning Academy
09.2022 - 05.2023
Sbit Training Academy - Degree, Software Engineering
Sbit Training Academy - Diploma, Software in Engineering
Sekolah Sri Bestari Private Shool - High School Diploma,

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Lai Chiau Yuan