Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Laavenya Elangovan

Laavenya Elangovan

Administrative Assistant
Seri Kembangan,Selangor

Summary

Seasoned professional with extensive experience in delivering exceptional customer service and administrative support. Expertise in providing top-notch clerical assistance and effectively engaging with the public. Proficient in managing complex calendars, coordinating schedules with precision, and ensuring seamless data entry and database administration. Skilled in streamlining operations and enhancing productivity, making me an invaluable asset to any team seeking administrative excellence.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Administrative Assistant

Adrian & Co.
Seri Kembangan, Selangor
11.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

Wall Tailor
Taman Oversea Union
02.2022 - 10.2023
  • Delivered comprehensive administrative support, streamlining office operations and enhancing workflow efficiency.
  • Expertly managed extensive documentation processes, ensuring accuracy and timely completion.
  • Proficient in Microsoft Office Suite, leveraging technology to optimize project management and data organization.
  • Implemented systematic filing procedures, significantly improving information retrieval and office organization.
  • Processed payroll with meticulous attention to detail, ensuring employee satisfaction and compliance with financial regulations.

Clinical Assistant

Poliklinik South City
Seri Kembangan, Selangor
01.2019 - 09.2022
  • Assisted patients with basic care needs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained up-to-date patient records with medical histories and test results.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.

Receptionist

Inter Excel Advisory Sdn Bhd
, Johor Bahru
04.2018 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Education

Sijil Kemahiran Malaysia - Mechatronic Engineering

JV SKILL TRAINING CENTRE
Johor Bahru
01.2018 - 12.2018

Sijil Pelajaran Malaysia - SPM

SMK SERI ALAM 2
Johor Bahru
01.2016 - 12.2016

Skills

Payroll and benefits

Team Bonding

Customer Service

Office administration

Data entry

Computer proficiency

Personal Information

  • Date of Birth: 10/26/99
  • Nationality: Malaysian
  • Driving License: Full
  • Marital Status: Single

Timeline

Administrative Assistant

Adrian & Co.
11.2024 - Current

Administrative Assistant

Wall Tailor
02.2022 - 10.2023

Clinical Assistant

Poliklinik South City
01.2019 - 09.2022

Receptionist

Inter Excel Advisory Sdn Bhd
04.2018 - 10.2018

Sijil Kemahiran Malaysia - Mechatronic Engineering

JV SKILL TRAINING CENTRE
01.2018 - 12.2018

Sijil Pelajaran Malaysia - SPM

SMK SERI ALAM 2
01.2016 - 12.2016

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Laavenya ElangovanAdministrative Assistant