Dynamic and results-driven sales executive with extensive experience in retail and showroom environments. Proven track record of exceeding sales targets, enhancing customer experiences, and driving business growth. Strong leadership skills, exceptional communication abilities, and a relentless commitment to customer satisfaction.
Kuala Lumpur,K.L.
Timeline
3S Showroom Sales Executive
Morse Electronics Sdn Bhd
08.2023 - 04.2024
Senior Executive Sales Representative
Tan Boon Ming Sdn Bhd
04.2018 - 07.2023
Retail Executive
BoozeIt Retail Sdn Bhd
04.2016 - 04.2018
Retail Assistant
Digital Zone Solutions Sdn Bhd
11.2013 - 01.2016
SPM Graduate - Add Maths & Account
SMK Bandar Baru Seri Petaling
01.2008 - 12.2012
Work History
3S Showroom Sales Executive
Morse Electronics Sdn Bhd
Kuala Lumpur, Kuala Lumpur
08.2023 - 04.2024
Delivered exceptional customer service, ensuring a welcoming and engaging shopping experience.
Expertly managed cash transactions, maintaining accuracy and efficiency in all financial dealings.
Optimized store presentation through meticulous organization, restocking, and display arrangements.
Proactively monitored inventory, coordinating with team members to ensure product availability.
Drove sales and met targets by collaborating with colleagues and implementing effective marketing campaigns.
Enhanced product knowledge and customer service skills through continuous training.
Handled customer inquiries and complaints with professionalism, providing timely resolutions.
Maintained compliance with store policies and safety guidelines, fostering a secure work environment.
Senior Executive Sales Representative
Tan Boon Ming Sdn Bhd
Kuala Lumpur, Kuala Lumpur
04.2018 - 07.2023
Managed comprehensive sales documentation and addressed customer inquiries with precision and professionalism.
Strengthened customer relationships and identified new business opportunities to drive revenue growth.
Maintained impeccable store presentation, ensuring a clean and attractive shopping environment.
Provided insightful feedback on customer trends and innovative sales strategies to management.
Followed up on customer orders, delivering exceptional service and ensuring satisfaction.
Educated customers on product features and benefits, tailoring recommendations to meet their needs and budgets.
Consistently achieved sales targets through collaboration and strategic planning.
Retail Executive
BoozeIt Retail Sdn Bhd
Petaling Jaya, Petaling Jaya
04.2016 - 04.2018
Established long-term customer relationships by delivering superior service and personalized product recommendations.
Conducted promotional activities, showcased products, and maintained high visual merchandising standards.
Demonstrated in-depth product knowledge, effectively communicating features and benefits to customers.
Ensured a pristine store environment, reflecting the brand's image and values.
Identified customer needs and provided tailored solutions to drive sales.
Conducted regular stock takes and reported on inventory levels.
Executed company-assigned duties with dedication and precision.
Retail Assistant
Digital Zone Solutions Sdn Bhd
Petaling Jaya, Petaling Jaya
11.2013 - 01.2016
Built rapport with customers, recommending products that met their needs and achieving sell-out targets.
Delivered comprehensive product consultations, enhancing customer satisfaction and loyalty.
Fostered positive relationships with store management and staff, ensuring seamless operations.
Maintained clean and organized display areas, upholding the brand's standards.
Participated in retail promotions and activities, driving team success in meeting sales targets.
Attended training sessions to improve selling skills and product knowledge.
Gathered and reported competitor information to stay ahead in the market.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Education
SPM Graduate - Add Maths & Account
SMK Bandar Baru Seri Petaling
Kuala Lumpur
01.2008 - 12.2012
Work Preference
Work Type
Full TimeContract Work
Work Location
On-SiteRemoteHybrid
Important To Me
Work-life balancePersonal development programsFlexible work hours
Skills
Sales Strategy and Execution
Exceptional Communication
Leadership and Team Collaboration
Time Management and Organization
Negotiation and Persuasion
Lead Generation and Business Development