Promoted a safe working environment by conducting safety training sessions and implementing hazard prevention measures for all team members.
Increased overall productivity with effective work allocation and skill-based task assignment to team members.
Ensured compliance with local regulations by staying up-to-date with code requirements and applying them to all installations.
Boosted client satisfaction by maintaining open lines of communication for regular progress updates and addressing concerns promptly.
Outdoor Sales Representative
TEK SUCCESS SDN BHD
01.2020 - 11.2022
Identify and target potential customers in assigned geographic areas. Use various methods, such as door-to-door visits, community events, and local promotions, to generate leads.
Conduct face-to-face meetings with potential customers to present broadband services.
Build rapport and establish trust to encourage sales.
Assess customer needs and recommend suitable broadband packages based on their requirements.
Explain the benefits of different plans and features clearly.
Complete sales agreements and ensure proper documentation is processed. Follow up with customers to confirm installation appointments and service activation.
Gather feedback from customers about competitors’ offerings and market trends.
Provide insights to management regarding customer preferences and challenges.
Ensure customer satisfaction to encourage referrals and repeat business.
Junior Electrician
MAXITECH WORLD SDN BHD
08.2019 - 12.2019
Install alarm systems, including sensors, control panels, and sirens. Set up CCTV cameras, ensuring proper placement. Run and secure wiring for both alarm and CCTV systems.
Configure alarm systems and CCTV software settings, including network integration. Test systems to ensure proper functionality.
Maintain accurate records of installations, repairs, and maintenance
Ensure all installations comply with local codes and regulations.
ELECTRICIAN APPRENTICE
LAI NET SYSTEM SDN BHD
01.2017 - 08.2019
Work under the supervision of experienced electricians to learn techniques and practices.
Installation and Maintenance:
Assist in installing electrical systems, wiring, and fixtures. Help maintenance and repair of existing electrical systems.
Tools and Equipment:
Learn to use hand and power tools safely and effectively.Assist in the preparation and organization of tools and materials for jobs.
Familiarize yourself with local electrical codes and safety regulations.
Follow safety guidelines to reduce risks on the job site.
Learn to identify and troubleshoot basic electrical problems under supervision.
Communicate with clients regarding project status or requirements, under supervision.
Education
No Degree - Business Economics
UEC Certificate
KWANG HUA PRIVATE HIGH SCHOOL
04.2001 - 05.2016
Skills
Site Inspection
Scheduling and Planning
Subcontractor Management
Permit acquisition
Languages
Chinese (Mandarin), Chinese (Cantonese), Malay, English