Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

Kumuthavany Murigayah

Senior Specialist, Product Offer Management
Simpang Ampat,Malaysia

Summary

I am currently looking for challenging position in your reputable company. I would like to work in a professional and active environment where I can apply my skills and other significant talents to be the best performer in the organization. I inspired and interested in positivity and challenging environment. Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of managing task and team members. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

SENIOR SPECIALIST PRODUCT OFFER MANAGEMENT

DELL GLOBAL BUSINESS CENTRE
BAYAN LEPAS, PENANG
12.2018 - Current
  • Set up SKU/Option/Module/Chassis/Order code in Dell internal system – Domino.
  • Product data Maintenance include sustaining request from our stakeholders
  • Own and resolve issues on configuration.
  • Work closely with IT to resolve any messaging or SKU issues
  • Product Data Testing as and when needed on quarterly basis
  • Regular maintenance and clean-up of SKU/Options/Order code to ensure our KPIs are met
  • Run standard and Adhoc Queries
  • Participates on one project or two local process improvement to closure within agreed timelines and quality standards Audits, validates and manages submittals of PD requests.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

AUDIT PROFESSIONAL SUPPORT GROUP

KPMG
, PENANG
03.2018 - 10.2018
  • Risk management process – SYSTEM IBS to apply /update register for the following – SAN/ERA/CRA for statutory audit, statement of risk management and internal control
  • Statement of realized &unrealized retained earnings, special job
  • Engagement letters & others Statutory Audit (renew once in every two years), statutory of realized & unrealized earning (applicable to public listed company only, renew once in every two years or as appropriate), statutory of risk managements and internal control (applicable to public listed company only, renew annually), scan a signed copy and filed in PSG folder for all engagement letter received
  • Audit confirmation to scan all third party confirmation & bank confirmation received- Email to SIC, JIC, MIC –save in PSG folder – original hardcopy will be placed in the box file, rejected confirmation will be passed to MIC directly
  • E- Audit & Statutory audit make logistic arrangements with the company secretary according to the timeline/ deadline provided by Partners/ directors / managers.

AGENT& ADMINISTRATIVE ASSISTANT

MATHIVANAN AGENCY PRUDENTIAL
BAYAN LEPAS, PENANG
01.2017 - 12.2017
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies & Explain features information of various policies to promote sale of insurance plans
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Quoted prices and credit terms to prepare sales contracts.
  • Organized and coordinated meetings and conference calls with various individuals.

Education

Bachelor of Arts - Accounting

University of Wollongong Australia
08.2014 - 08.2018

Associate of Arts - Accounting And Finance

Inti International College Penang
07.2012 - 07.2014

Skills

    Problem-Solving

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Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved issue on my task . Escalations handled or issues resolved as soon as possible.
  • Achieved Inspire Awards by completing escalation task with accuracy and efficiency.

Timeline

SENIOR SPECIALIST PRODUCT OFFER MANAGEMENT

DELL GLOBAL BUSINESS CENTRE
12.2018 - Current

AUDIT PROFESSIONAL SUPPORT GROUP

KPMG
03.2018 - 10.2018

AGENT& ADMINISTRATIVE ASSISTANT

MATHIVANAN AGENCY PRUDENTIAL
01.2017 - 12.2017

Bachelor of Arts - Accounting

University of Wollongong Australia
08.2014 - 08.2018

Associate of Arts - Accounting And Finance

Inti International College Penang
07.2012 - 07.2014
Kumuthavany MurigayahSenior Specialist, Product Offer Management