Kumaran Chandra
Retail Manager
Johor
Summary
Experienced and results-driven Department Manager with over a decade of expertise in retail operations at Giant (Cold Storage), Singapore. Proven ability to effectively manage staff, plan finances, develop customer relationships, and implement merchandising strategies. Skilled in achieving financial objectives through budget preparation, sales trend analysis, and impactful marketing strategies. Demonstrated strong leadership and team-building abilities, consistently enhancing operational efficiency and customer satisfaction. Committed to maintaining a safe and compliant store environment while driving profitability and fostering employee growth.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Department Manager
Giant (Cold Storage)
01.2012 - Current
- Completes store operational requirements by scheduling and assigning employees; following up on work results
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensures availability of merchandise and services by approving contracts; maintaining inventories
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
- Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
- Secures merchandise by implementing security systems and measures
- Protects employees and customers by providing a safe and clean store environment
- Maintains the stability and reputation of the store by complying with legal requirements
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
- Contributes to team effort by accomplishing related results as needed
Education
Sijil Pelajaran Malaysia -
Smk Tunku Adbul Rahman Putra
Kulai, JohorDiploma in Management - Business Management
University Tun Abdual Razak
Skills
Customer Focus
Tracking Budget Expenses
Pricing
Vendor Relationships
Market Knowledge
Staffing
Results Driven
Strategic Planning
Management Proficiency
Client Relationships
Verbal Communication
Patient
Good Listener
Good Leadership skill
Team Work
Ability to adapt well in new environment
Information Technology Skills
Proficiency
Skills strengths
Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication, Patient, Good Listener, Good Verbal and Communication skills, Honest, Good Leadership skill, Team Work, Ability to adapt well in new environment
Additional references
Available upon request
Personal Information
- Place of Birth: Johor
- Height: 172cm
- Date of Birth: 03/04/91
- Nationality: Malaysia
- Driving License: D class (Malaysia)
- Marital Status: Single
- Religion: Hindu
Timeline
Department Manager
Giant (Cold Storage)
01.2012 - Current
Diploma in Management - Business Management
University Tun Abdual Razak
Sijil Pelajaran Malaysia -
Smk Tunku Adbul Rahman Putra
Similar Profiles
Carson CohenCarson Cohen
Selector at Giant Eagle Cold StorageSelector at Giant Eagle Cold Storage
Damon Paulo MageleDamon Paulo Magele
Warehouse Packer at Cold StorageWarehouse Packer at Cold Storage
CIELO RAPHAEL TANCIELO RAPHAEL TAN
Cashier at Cold StorageCashier at Cold Storage
KAI XUN NGKAI XUN NG
Sales Consultant at Bowen AcademySales Consultant at Bowen Academy
Dhurgaashini MohanDhurgaashini Mohan
Material Handler at Field International Pte LtdMaterial Handler at Field International Pte Ltd