Sky dive
KUMANEISWARAN SHANMUGAM
Project Coordinator
BUKIT MERTAJAM
Summary
To accept any position in which I am qualified,provides challenges and opportunities for additional training and healthy learning
Offering strong organizational and communication skills, well-suited for coordinating projects and facilitating team collaboration. Brings solid understanding of project management principles and ability to quickly learn and apply new tools and methodologies.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Project Coordinator
BL Thomson
11.2024 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Responded to requests for information on materials to inquiring parties.
Sales and Marketing Executive
EKG Networking
06.2024 - 09.2024
- Conducted comprehensive market research to identify emerging trends and opportunities for business expansion.
- Increased sales revenue by developing and implementing strategic marketing plans.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
Customer Service Officer
INTEGRATED HEALTH PLAN
02.2022 - 06.2024
- Maintained detailed product knowledge to competently and expertly advise customers on their insurance policy.
- To identify clients issue and help to resolve as per their enquiry
Customer Service Admin
AGILITY LOGISTICS
01.2021 - 01.2022
- Monitor accounts
- Maintain the needs of representatives
- Assist with interactions as related specifically to customer service
Intern
BOUSTEAD PROJECTS ENGINEERING SOLUTIONS
10.2020 - 01.2021
- Helped formulate expenditure reports to submit to supervisor
- Creating presentations and printed important documents to prepare for staff meeting
Waiter
FUEL KITCHEN & BAR
01.2018 - 01.2019
- Served drinks with care and attention, avoiding spillages and maintaining quality presentation for service.
- Kept customer service areas spotlessly clean and tidy, enhancing hygiene standards and maintaining a professional bar appearance.
Waiter
BREAD KING
06.2018 - 11.2018
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
Management
Management
01.2016 - 02.2017
- Maintained positive, professional working environment to optimise staff and customer satisfaction.
- Stock count by weekly basis
Customer Relation Officer
TGV CINEMAS
10.2014 - 12.2015
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Provided all-round store support, performing cashier duties, offering product assistance and delivering customer care.
Education
Diploma of Higher Education - Business And Management
Cosmopoint College Sungai Petani
Diploma of Higher Education - Pilot
Aviator College of Aeronautical Science
SPM -
Sekolah Menengah Kebangsaan Alma
UPSR -
Sekolah kebangsaan Stowell
Skills
Complaint management
Problem-solving
Project management
Decision-making
Time management
Detail-oriented
Customer service
Critical thinking
Additional Information
- Age:26
- NATIONALITY: MALAYSIAN
- MARITAL STATUS: SINGLE
- DATE OF BIRTH: 14/09/1997
- GENDER: MALE
Languages
5,C1,5,C1
Education
other,other,other,other
hobbies
- Music
- Travel
- Cooking
Interests
Travel
Kart Racing
Timeline
Project Coordinator
BL Thomson
11.2024 - Current
Sales and Marketing Executive
EKG Networking
06.2024 - 09.2024
Customer Service Officer
INTEGRATED HEALTH PLAN
02.2022 - 06.2024
Customer Service Admin
AGILITY LOGISTICS
01.2021 - 01.2022
Intern
BOUSTEAD PROJECTS ENGINEERING SOLUTIONS
10.2020 - 01.2021
Waiter
BREAD KING
06.2018 - 11.2018
Waiter
FUEL KITCHEN & BAR
01.2018 - 01.2019
Management
Management
01.2016 - 02.2017
Customer Relation Officer
TGV CINEMAS
10.2014 - 12.2015
Diploma of Higher Education - Business And Management
Cosmopoint College Sungai Petani
Diploma of Higher Education - Pilot
Aviator College of Aeronautical Science
SPM -
Sekolah Menengah Kebangsaan Alma
UPSR -
Sekolah kebangsaan Stowell