Kulawathi Karuppiah
Banker
Banting,Selangor
Summary
I'm been with Cimb Bank more than 13 years. Related to call centre, customers service (inbound and outbound call) and administrative work link to AKPK accounts. Currently with Recovery pursuing bankruptcy against customers. Before I entered Cimb I went thorough GEMS programme for 1 year and had placement in Sirim QAS. I'm with the corporate Dept handling event management. I'm known as passionate person when come to work and target oriented person. I have advanced by years when come to simplifying work and had speeding knowledge when comes to introduction of new system.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Banker
Cimb Bank
01.2011 - Current
- I have a vast experience in Cimb for 13 years in various dept: administration officer handling AKPK personal loan accounts, as a inbound officer handling credit card customers and outbound officer with the same product. For the past 5 years I have been offered in recovery dept pursuing bankruptcy against customer' whom default payments.
Apprentice
Telekom Malaysia
04.2010 - 01.2011
- I'm a practical student placement for degree requirement
Apprentice
Sirim QAS International
04.2008 - 06.2008
- Company Overview: Graduate Employability Management Scheme(GEMS) a apprenticeship programme sponsored by Khazanah Negara
- I had joined Graduate Employability Management Scheme(GEMS) a apprenticeship programme sponsored by Khazanah Negara and received on job training in Sirim Qas International
- My placement in Corporate office SIRIM QAS
- Graduate Employability Management Scheme(GEMS) a apprenticeship programme sponsored by Khazanah Negara
Education
Bachelor In International Business (hons) - International Management studies
01.2004 - 04.2009
A Level - Arts Stream
01.2003
- have excellent English proficiency.
- GPA: Band 4 in MUET
Skills
Customer service
Personal Information
- Date of Birth: 10/22/85
- Nationality: Malaysian
Timeline
Banker - Cimb Bank
01.2011 - Current
Apprentice - Telekom Malaysia
04.2010 - 01.2011
Apprentice - Sirim QAS International
04.2008 - 06.2008
Management and Science University - Bachelor In International Business (hons), International Management studies
01.2004 - 04.2009
King Edward VII Secondary School - A Level, Arts Stream
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